Suite Host/Hostess - Billie Jean King National Tennis Center (Flushing, NY)
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are the highest-attended annual sporting event in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team?
Start date: August 27, 2016
End date: September 11, 2016
The Suite Host/Hostess is responsible for ensuring the smooth operation of the luxury suite daily.
Enhancing the tournament experience of guests from the world of tennis as well as business partners by providing exceptional service from the moment of entry until their departure
Greeting guests in a positive and friendly manner, and checking guests’ tickets against provided attendee lists to confirm the appropriate guests are in the suite at all times
Working in cooperation with food and beverage attendant to verify orders are correct
Adhering to maximum capacity requirements
Previous experience hosting/interacting with VIP guests in an entertainment/sports environment required
Friendly and welcoming personality with professional demeanor who is able to enforce rules when necessary
Impeccable presentation and outstanding communication skills with the ability and confidence to interact with individuals at all levels as well as any nationality or background
Ability to handle sensitive guests and matters with great discretion and courtesy
Knowledge of tennis and important individuals/organizations involved in tennis preferred
Hours are typically from 10 a.m. – 10 p.m., plus ability to work overtime as needed
Seasonal, Business Operations (Corporate Partnership) - USTA National Headquarters (White Plains, NY)
This position will assist the USTA's Business Operations/Corporate Partnerships team leading up to and during the 2016 US OPEN.
Duties include (but not limited to) assisting with sponsor day and in-stadium promotions, special sponsor activities (i.e. autograph sessions), sponsor clinics and a variety of administrative tasks.
The ideal candidate for this position will have interest/experience in sponsorship and/or event marketing, strong work ethic, good phone skills and desire to excel. Additionally, the candidate must have a professional demeanor as he/she will be exposed to important US OPEN business partners.
The job will include long hours during the 2016 US OPEN. Meals and uniforms will be provided.
Start Date: on or about July 11, 2016 [second week in July] in our White Plains Office; the team will be moving on or about August 8, 2016 [2nd week in August] to the Billie Jean King Tennis Center in Flushing, NY through approximately September 12, 2016
Ability to interact with a diverse group of guests with the highest level of customer service
Ability to maintain a positive and professional demeanor at all times
Availability to work for the entire duration of the US Open tournament (August 29th– September 11th)
Availability to work days, nights & weekends as needed
Thorough knowledge of written and spoken English
Able to remain calm in a focused and fast paced and sometimes stressful environment