BASIC JOB DESCRIPTION:
Manage and monitor the operation of the Tennis Club front desk for the indoor and/or outdoor tennis clubs, which would include any and all of the following: answering the phone; taking court reservations; placing players on court; responding to any and all questions concerning membership, instruction, pro shop sales, court time, events and all functions involving the tennis operation. This position will also involve clerical duties; computer work (Word and Excel in a business program base); sales; common area management; putting up and taking down tennis courts as required; help at club social functions, tournaments, and events; and other assignments as necessary to conduct the daily activities and operations of the tennis clubs. Must have excellent people skills; organizational ability; prefer to be tennis capable as player and/or teacher (fill in player for member play and simple low level teaching).

EDUCATION:
High School or college degree preferred. Professional certification in tennis instruction desirable but not required.

EXPERIENCE:
Experience in sales or customer relations preferred; people skills required, club management, tennis playing knowledge or teaching experience preferred.

SPECIAL SKILLS:
People skills, up-beat personality, significant customer relations, business acumen. Experience with adult and junior instructional programming, accounting/marketing, and organizational skills recommended. Tennis skills and running tournament experience highly desirable.

BENEFITS:
This is a full time position with a generous benefit package including health, dental & vision insurance coverage, sick pay, vacation and retirement plans.

REPORTS TO: Director of Tennis and Club Operations Manager

We are currently seeking a top notch seasonal candidate for the US Open 2013 for our Presidential Suite. This will include a start date of 5/20/13-9/13/13.  Candidate should have a computer background, familiar with all Microsoft applications.  In addition, should possess excellent communication skills and present polished and organized.  Spanish speaking and writing a tremendous plus. This would be a support position and primarily involve all  communication with our international federation requests. 

Hourly rate between $13.00-$15.00

Perform administrative tasks and support functions for Director, Merchandising and other Merchandising Department staff.

Duties include but not limited to:

• Review mail, establish and maintain files, answer routine correspondence, coordinate travel arrangements, handle all expense reports, maintain department attendance records, faxing and associated duties as assigned.
• Maintain department calendar and contact database. Update standard licensing materials (i.e. US Open licensee list, phone lists, file and archive locations, memo templates)
• Maintain all records associated with the Merchandising and Website Budget. Track all revenues, expenses, and inventory. Process all department payments. Keep updated ledger of Website Revenue Budget.
• Coordinate all tickets requests form US Open Licensees. Process ticket requests and handle all aspects of ticket distribution.
• Coordinate distribution, execution and tracking of Merchandising contracts
• Work with Director, Merchandising on US Open Product Development file. Record updates, make changes, and share vendor changes with Director.
• Create archive files. Work with FMI warehouse manager to get complete set of US Open archives. Work with Senior Manager, Merchandising to create Davis and Fed Cup archive files. Create any other relevant physical archives needed.
• Manage all project bids – work with Senior Manager, Manager, and Coordinator to funnel all bids and external communications through one e-mail.

QUALIFICATIONS/OTHER:

• Job will require a significant amount of overtime in order to complete tasks.
• Meetings, deadlines, etc. will require that person filling this position be flexible with his/her work hours and PC literate.
• College degree preferred
• 5+ years Administrative Assistant experience
• Communicates well and is very detail oriented
• Can work well independently as well within a group environment.
• Ideal candidate is confident in their abilities and can resourceful
• Ideal candidate displays an exemplary attitude
• Job will require moving of boxes and some physical exertion