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» Conference Manager, USTA - National Headquarters (White Plains, NY)

Administration/General Management: Office Manager
Conference Manager, USTA - National Headquarters (White Plains, NY)

Manage all  logistics related to all USTA Meetings & Conferences facilitated by the Office of the Presidents, Meetings & Conferences Department.  Duties include but not limited to:

  • Manage all planning logistics and on-site execution for the Leadership Meeting,Annual Meeting, Semiannual Meeting, and other events. Assist with board meeting, logistics as requested.
  • Serve as a resource on contract and meeting management within USTA. Manage all vendors and hotel contracts for cross-functional team events as approved by Department Director
  • Manage the following process with key contributors responsible for: Communication and coordination with speakers/presenters, Registration process (both pre- and on-site registration) Marketing materials, program collateral and communication, Internal communication and workshop updates
  • Manage conference staff responsible for all logistical and on-site hotel details for all meetings and oversee the onsite registration process
  • Manage pre- and post-event evaluation surveys. Evaluate efficiency and effectiveness of conference attendees and participants and recommend potential improvements. Propose to automate the appropriate services and transactions.
  • Manage the reconciliation of hotel bills for meetings.
  • Manage the reservation process for the US Open block at the Grand Hyatt New York.
  • Manage all industry partner events held in conjunction with our major meetings and events, including but not limited to TIA, USPTA, ITHF annual events.
  • Provide support as needed for all other meeting-related events, including Board ofDirectors meetings, USTA Staff Days, etc.
  • Assist in preparation of budgets, monitor expenditures, and forecast changes. On


  • Bachelor’s Degree and 5 years’ experience working in events and conference management.
  • Excellent verbal, written and interpersonal communication skills.
  • Excellent computer skills including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access. Familiarity with online registration and survey evaluation systems a plus.
  • Demonstrated ability in handling multiple tasks and coordinating logistics.
  • Strong proficiency in time management; able to manage project calendars and tasks in a timely fashion, demonstrated self-starter and able to work independently as well as in teams.
  • Knowledge and appreciation of the game of tennis a plus.

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