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Current available jobs in Internships:


» Future Notification of Internships - ATP Tour, Inc. (Various Locations, XX)
» Hall of Fame Tennis Club Staff Intern (Summer 2014) - International Tennis Hall of Fame (Newport, RI)
» Development Internship (Summer 2014) - International Tennis Hall of Fame (Newport, RI)
» Executive Office Internship (2014) - International Tennis Hall of Fame (Newport, RI)
» Public Relations and Marketing Internship - International Tennis Hall of Fame (Newport, RI)
» Mobile Marketing Team Internship (Summer 2014) - International Tennis Hall of Fame (Newport, RI)
» INTERNSHIPS PROGRAM sponsored by Diversity & Inclusion Dept - USTA National Headquarters (White Plains, NY)
» 2014 Volunteer Coordinator Internship - Washington Kastles (Washington, DC)
» 2014 Photography Internship - Gameday - Washington Kastles (Washington, DC)
» 2014 Videography Internship - Gameday - Washington Kastles (Washington, DC)
» 2014 Ticketing Intern - Washington Kastles (Washington, DC)
» 2014 Marketing/Merchandise Internship - Washington Kastles (Washington, DC)
» 2014 Grassroots Marketing Internships (8-10 positions) - Washington Kastles (Washington, DC)
» 2014 Summer Ticketing Internship - Western & Southern Open (Mason, OH)
» Facilities and Operations Dispatch Internship - Western and Southern Open (Mason, OH)
» Facilities and Operations Player Security Internship - Western and Southern Open (Mason, OH)
» Facilities and Operations Court Management Internship - Western and Southern Open (Mason, OH)



Internships: Any Internship
Future Notification of Internships - ATP Tour, Inc. (Various Locations, XX)

From time to time, the ATP World Tour tournaments and headquarters will be looking for qualified internship candidates.  By creating a profile under this listing, you are not applying for an internship.  Rather, you will be notified of internships when they become posted matching the notification buttons you check on this application.

If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.


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Internships: Any Internship
Hall of Fame Tennis Club Staff Intern (Summer 2014) - International Tennis Hall of Fame (Newport, RI)

Description
The Tennis Hall of Fame at the Newport Casino, site of the first U.S. National Championships in 1881, was founded by tennis innovator James Van Alen in 1954 as "a shrine to the ideals of the game." The Tennis Hall of Fame was officially sanctioned by the United States Tennis Association in 1954 and was recognized by the International Tennis Federation in 1986. The Hall of Fame Tennis Clubs operates 13 outdoor grass courts, 1 outdoor clay court and 3 indoor courts throughout the year. We separate our operations into two distinct seasons with the outdoor courts playable from May through Sept and the indoor courts playable from Sept into May of each year.

An intern’s concentration embraces the front desk information services, reservations, financial transactions and record keeping as well as assisting with the Pro Shop sales, inventory, and purchasing. Interns will also participate in the team style management of junior and adult programming, member relations initiatives and the public marketing of tennis operation offerings. We are looking for students with a high level of people skills, sports interest, accounting, finance and marketing. Sports management concentration, prior high school or collegiate tennis team participation or avid tennis enthusiast a plus.

This is a college credit internship program with a daily stipend of $20 per day and can be a full time or part time position with a minimum of 25 hours per week.


Responsibilities
• Interact with members and general public with a professional, courteous and helpful manner.
• Perform various administrative duties such as answering and executing member inquiries, securing reservations from general public and membership, processing financial transactions and recording the activity into the database.
• Promote all club programs and special events through direct and indirect marketing.
• Assist with Pro Shop sales and service.
• Assist with inventory management and re-order scheduling.
• Assist with junior and adult tennis programming instruction/clinics, tournaments and club events.
• Prepare forecasts, summaries and evaluations on various events and activities.
• Maintain a neat and professional appearance at all times.

 
Requirements
• The summer internship runs from the beginning of June into August and the hours will range from 25-40 hours per week.
• Must be highly motivated and able to function in a fast-paced, multitasking environment with ability to work independently.
• Should possess a good understanding of finance and accounting as it applies to a business concern.
• Students must possess excellent oral and communication skills
• Must be able to provide a high level of customer satisfaction
• Students should be proficient with Microsoft office suite and be comfortable with select customized software applications
• May be required to lift not more than 50 lbs.
• Summer interns will be required to work day shift or afternoon shift until sunset with some flexibility as to scheduling. Weekend shifts will also be required as applicable.
 


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Internships: Any Internship
Development Internship (Summer 2014) - International Tennis Hall of Fame (Newport, RI)

SUPERVISOR: Jen Jones
194 Bellevue Avenue
Newport, RI 02840
P- 401-324-4074 / F- 401-324-4055
Email: JJones@tennisfame.com
Web: www.tennisfame.com

DESCRIPTION:
The Development Intern will work with the development staff and assist with the execution of daily projects, such as, accurate and prompt recording of gifts, fulfillment of benefits, membership cards and materials, renewals, direct mail program and personal and telephone solicitations pertaining to development events.

RESPONSIBILITIES:
• Assist with direct mail marketing and fundraising program
• Collaborate with the Director of Membership & Annual Giving to develop and implement strategies to attract new donors to grow the membership program. Cultivate and steward existing donors
• Assist with all fundraising events and projects with focus on donor relations. Assist with special events logistics and execution as directed
• Learn membership software Raiser’s Edge
• Assist with website updates and creative marketing
• Online research
• Willingness and ability to travel and work extra hours as required.

SKILLS / QUALIFICATIONS:
• Strong computer skills. Proficient in Microsoft Word and Excel.
• Knowledgeable in Photoshop, Illustrator, Publisher, and/or Power Point a plus.
• Excellent communication skills. Position requires telephone and in-person communication with donors and other constituents
• A results-oriented individual who demonstrates the ability to work well people
• Ability to multi-task and establish priorities
• Excellent online research skills

TIME COMMITMENT:
Interns are accepted year-round. The focus of the work and time commitment required will be somewhat dictated by the time of the year.
• Summer: Beginning mid-May and running through August 20; Must be available daily from June 1 – July 15; Must be willing to work nights and evenings; ITHF can be flexible on start and end dates, but requires strong commitment during peak tournament season of June 1 – July 15.

COMPENSATION:
• Interns must be receiving college credit to be eligible for this position.
• Upon proof of enrollment in a college course, interns will be paid a stipend of $20 per day.
• Should a student have interest in this position, but not be enrolled in a class for college credit, the ITHF would consider making the position available in a volunteer capacity.
 


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Internships: Any Internship
Executive Office Internship (2014) - International Tennis Hall of Fame (Newport, RI)

SUPERVISOR:
Mark L. Stenning, CEO
International Tennis Hall of Fame 194 Bellevue Avenue
Newport, RI 02840

Website: www.tennisfame.com / www.HallofFameTennisChampionships.com

DESCRIPTION:
An Executive Office intern is sought to aid the Chief Executive Officer in day to day operations of the International Tennis Hall of Fame & Museum.

RESPONSIBILITIES INCLUDE:
• Tracking ATP World Tour player rankings
• Securing promotional signage for our Men’s Professional Tennis Tournament
o Confirm renewing participants
o Develop and follow new leads
• Board of Directors and Executive Committee meeting assistance
• Assist in hospitality for frequent VIP guests and visitors
• Co-management of Chairman’s Box during Newport Tennis Week
• Assist staff with special event preparation / breakdown
• Aid in mail merges and mass mailings
• Proofreading and editing
• Other special tasks as assigned by the CEO

SKILLS / QUALIFICATIONS:
Reliability, a positive attitude, and the ability to work with a diverse group of people are important characteristics sought for this position, as well as flexibility in work tasks and attention to detail. The ability to handle confidential issues with discretion is also important because the candidate will have limited access to private data. Proficiency with the Microsoft Office Suite is a must. Excellent grammar/writing skills are a plus.

TIME COMMITMENT:
Winter and early Spring interns are required to work at least two shifts per week, four hours apiece. Shifts can be scheduled dependent on class schedule. Late Spring and Summer interns should expect to work full (eight hour) days at least four days a week. Overtime is occasionally expected during tournament week, but the expected schedule will be reviewed well in advance.

COMPENSATION:
All applicants must come from accredited schools, be applying for a school-approved internship and receiving credit. Students receiving academic credit receive a $20 per day stipend to cover transportation and meal costs.
 


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Internships: Any Internship
Public Relations and Marketing Internship - International Tennis Hall of Fame (Newport, RI)

SUPERVISOR:

Anne Marie McLaughlin, Director of Marketing & Communications
Email: amclaughlin@tennisfame.com

DESCRIPTION:
The International Tennis Hall of Fame & Museum seeks talented college students searching for a dynamic internship experience in museum/attraction marketing; sport management and marketing; and public relations and community outreach. Interns will have hands on experience in a variety of efforts including, but not limited to, copy writing, photography, organizing promotional events, website management, media relations and on-site experience at a professional sports event.

The focus of this internship is in to promote the ITHF via marketing, public relations, advertising, events, community and media relations, with the goal of increasing attendance and support for all departments (Museum, Tournament, Retail, Tennis Club and Membership/Development). Particular emphasis is placed on attracting tennis fans, tourists and area residents to visit the Museum and attend the Hall of Fame Tennis Championships.

RESPONSIBILITIES:
Responsibilities include but are not limited to the following. Should an intern have interest in a specific area of work, arrangements can be made to place emphasis on this.
• Assist with the marketing and promotional campaign to increase visitation to the museum
• Writing/editing/distributing press releases and website information as directed
• Development of promotional plans for Museum programs and special events (lectures, book signings, kids activities, etc.)
• Copy-writing and proof-reading of press releases, collateral materials and website
• Distribution of promotional materials to area establishments
• Assist in the development of new promotional materials
• Developing group tour and travel listings; promotional materials and mailings
• Establish a photography archive
• Organization of media announcements and events
• Answering informational/media requests
• Continuous maintenance of media listing and contacts (regional, national, international)
• Tracking and organizing press clippings

Responsibilities during Tournament/Induction (Summer Interns, some of this will apply to Spring Interns):
• Assist/work with media representatives (tv/radio/print/web) on and off site
• Assist with media stories/topics for daily publication
• Prepare player information/bio stats/records/match stats/general info
• Assist in tournament event schedule implementation
• Assist in tournament operations as directed
• Track event advertising and publicity
• Track and organize all press clippings: tournament and induction
• Prepare daily statistical information for e-blasts and releases
• Support the media credential process

SKILLS / QUALIFICATIONS:
• Strong oral and written communication skills are required
• Ability to be flexible and to adapt to the work environment and the situations that unfold
• Flexible work schedule (some evenings and weekends required to support events, trade shows, etc.)
• Detail-oriented, hard-working, positive attitude, as well as the ability to stay positive under pressure
• Ability to manage multiple projects
• Ability to work well with other interns and staff

TIME COMMITMENT:
Interns are accepted year-round. The focus of the work and time commitment required will be somewhat dictated by the time of the year.
• Fall Semester: 15 - 20 hours per week, flexible to work around intern’s schedule (ITHF is willing to be flexible with more or less hours depending on the student’s course requirements.)
• Spring Semester: 20 hours per week, flexible to work around intern’s schedule (ITHF is willing to be flexible with more or less hours depending on the student’s course requirements.) Additional hours may be necessary beginning May 1. Should a Spring Intern have interest in continuing through the summer in order to gain the experience of seeing the tournament through completion, this may be arranged if it is mutually agreeable.
• Summer: Beginning mid-May and running through August 20; Must be available daily from June 2 – July 15; Must be willing to work nights and evenings; ITHF can be flexible on start and end dates, but requires strong commitment during peak tournament season of June 2 – July 15.

COMPENSATION:
• Interns must be receiving college credit to be eligible for this position.
• Upon proof of enrollment in a college course, interns will be paid a stipend of $20 per day.
• Should a student have interest in this position, but not be enrolled in a class for college credit, the ITHF would consider making the position available in a volunteer capacity.
 


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Internships: Any Internship
Mobile Marketing Team Internship (Summer 2014) - International Tennis Hall of Fame (Newport, RI)

SUPERVISOR

Erin Coonan, Marketing Coordinator
Email: ecoonan@tennisfame.com
 

ABOUT THE ORGANIZATION:
The International Tennis Hall of Fame & Museum chronicles the history of the sport through a diverse collection of memorabilia, art, fashion and more from the 12th century through present day. Items on display include trophies and attire belonging to game’s biggest stars, vintage tennis equipment, video highlights of great matches and tennis wear ranging from Victorian dresses to modern athletic fashions. Since 1955, the International Tennis Hall of Fame has honored 211 of the game’s greatest champions, innovators, and contributors, including legends such as Rod Laver, Fred Perry, Billie Jean King, John McEnroe, Stefanie Graf, Martina Navratilova and Monica Seles. Set in the Newport Casino, a National Historic Landmark which was designed by the American architectural firm McKim, Mead & White, the buildings that house the International Tennis Hall of Fame & Museum were initially intended as a social club for Newport's rich and famous, and are now considered one of the world’s finest examples of Victorian shingle-style architecture.

INTERNSHIP DESCRIPTION:
The Mobile Marketing Street Team hits the streets of Newport & the greater Rhode Island area from late May through August promoting the International Tennis Hall of Fame & Museum and the Hall of Fame Tennis Championships to the general public. The enthusiastic team generates interest in Hall of Fame events and facilities by going into the community and providing information to the public on the museum and tournament, updating the public about future happenings, distributing posters and brochures to hospitality partners, engaging with downtown visitors and onsite at through impromptu tennis on the sidewalks, trivia, giveaways and more!

Responsibilities:
• Scheduling with other team members to fulfill necessary time slots
• Building marketing strategies and plans for promotion of the Tournament and Museum
• Creating a stronger knowledge of the Hall of Fame and the organization’s activities throughout the community
• Following up with Supervisor with a weekly report
• Work closely with sponsors before and during the tournament on marketing promotions
• Create programs & activities for the team to incorporate into daily schedules – ways to engage and interact with the public
• Work with Supervisor on other duties as assigned

Requirements:
• Outgoing, enthusiastic, and dedicated individual
• Excellent written and oral communication skills, including public speaking
• Ability to memorize a great deal of information (regarding the tournament and museum)
• Ability to work as part of a team and collaborate
• Ability to work independently and show initiative on duties

TIME COMMITMENT:
Beginning mid-May and running through August 20; Must be available daily from June 2 – July 15; Must be willing to work nights and evenings (as needed); ITHF can be flexible on start and end dates, but requires strong commitment during peak tournament season of June 2 – July 15.

COMPENSATION:
• Interns must be receiving college credit to be eligible for this position.
• Upon proof of enrollment in a college course, interns will be paid a stipend of $20 per day.
• Should a student have interest in this position, but not be enrolled in a class for college credit, the ITHF would consider making the position available in a volunteer capacity.
 


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Internships: Any Internship
INTERNSHIPS PROGRAM sponsored by Diversity & Inclusion Dept - USTA National Headquarters (White Plains, NY)

DEADLINE MAY 2
Paid internship assisting the USTA business unit with project-driven tasks in the areas which may include marketing, finance, IT, etc. These positions report to the department manager. The internship runs between the dates of June 16 through August 8th. The pay is $12/hour based on a 35 hour workweek.   There are 11 internships, please select up to two of the Departments.  (NTC – National Tennis Center, Flushing, NY, WP- White Plains, NY
Information Technology (80% NTC, 20% WP)
Candidate should be studying computer science of information systems, be proficient in networking, Windows Operating Systems and Microsoft Office.
Internal Audit (WP, with occasional visits to NTC)
Candidate should have completed an Accounting 101 college level class and have experience with basic bookkeeping.
Ticket Operations (NTC)
Candidate should be skilled in Microsoft Office programs, specifically Word, Excel and Access. Must also have strong interpersonal and communication skills. Candidates with ability to speak, read and/or write in multiple languages will be given preference.
Market Development & Collegiate Tennis (WP)
Candidate should be proficient in Microsoft Office programs, specifically Word, Excel and PowerPoint. Excellent oral and written communication skills and a strong customer service history desired.
Community Tennis & Membership (WP)
Candidate should have great attention to detail and be proficient in Microsoft Office programs, specifically Word, Excel and PowerPoint. Previous engagements in membership based associations a plus, but not required. Candidates working towards a Business degree preferred.
Community Tennis (WP)
Candidate should have great attention to detail and be proficient in Microsoft Office programs, specifically Word, Excel and PowerPoint. Candidates must also have the ability to manage multiple projects at the same time.

Office of the President & Collegiate Tennis (WP)
Candidate must have the ability to work professionally with staff and volunteers, while representing the USTA in an appropriate and respectful manner. Should be able to manage multiple responsibilities and tasks simultaneously and be flexible with changing focus as needed. Attention to detail, strong communication skills and proficiency in Microsoft Office programs & social media platforms is required.
Professional Tennis Operations (WP)
Candidate should be well versed in Microsoft Office tools, specifically Word, Excel, PowerPoint and Outlook. Also should have an average understanding of tennis, its governing bodies, the Emerites Airline US Open Series, the Pro Circuit, Davis & Fed Cups and the US Open. Experience in organizing and managing sporting or entertainment events is a plus.
Video Services (WP)
Candidate must have a basic knowledge of Final Cut Pro 7 & X, Avid 6.5, Adobe Premier editing software, Adobe Photoshop & Microsoft Word, Excel and Outlook. Experience with After Effects, field production, including familiarity with cameras (ENG and DSLR), audio equipment and Adobe Illustrator preferred.
USTA Serves (2 openings) (WP)
Candidate must be proficient in Microsoft Office programs, specifically Word, Excel, Outlook and PowerPoint. They should be a creative thinker, be passionate about social media and have with experience with Facebook, Twitter, Instagram and YouTube. Should also be a strong writer and researcher with the ability to work on a team and within a deadline.


Qualifications/Other
• Matriculated student at an accredited college or university
• Ability to effectively communicate, both in writing and verbally, with all levels of management as well as employees
• Ability to work well independently as well as in a group environment
• Detailed-oriented
• Excellent organizational skills
• High energy level and strong work ethic
• Dynamic and positive “can do” attitude
• Excellent customer service skills
• Kean ability to identify and solve problems quickly
• Competency with MS Word, MS Excel, and Outlook (emails) required; social media a plus.
• Tennis interest a plus, but not required
• Bilingual skills also welcome especially Spanish.
 


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Internships: Administration/General Management
2014 Volunteer Coordinator Internship - Washington Kastles (Washington, DC)

Job Description
Help with organizing and executing various aspects of the Kastles match day experience, including recruiting and overseeing volunteers to assist at all home matches and organization of all credentials.

Desired Experience
Candidate should previous event organization experience, preferably in sports in general and tennis in particular. Candidate should be well organized, energetic and hard-working.

Responsibilities
• Host and attend recruiting events within the community to attract qualified volunteer candidates.
• Act as a single point of contact for all communications with volunteers.
• Responsible to coordinate and host a minimum of two volunteer training sessions.
• Act as liaison for volunteers on match days- including staffing volunteer positions.
• Responsible for ordering and providing volunteer food, shirts, water etc.
• Organize and execute distribution of all credentials for the Kastles, including those for players, staff and VIPs.
• Attend local events and represent the Kastles in the community as part of the Kastles grassroots marketing efforts.

Internships will begin in mid-May and end in early August. All internship positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Internships are unpaid, but can be done for college credit.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Internships: Any Internship
2014 Photography Internship - Gameday - Washington Kastles (Washington, DC)

Job Description
Assist with the photograpjy needs of the Washington Kastles on gamedays in July 2014.

Desired Experience
The Kastles are seeking photography students who are looking to build a portfolio and gain experience with both sport and event photography in a professional setting. All interns must provide their own camera equipment. Candidates with previous professional experience in the Washington DC area preferred.

Dates & Times
Each of the Kastles seven home matches and Charity Classic match in July 2014. Schedule will be released in early March.

Application Details
The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received. This position is unpaid, however it can be done for college credit.

No phone calls please. EOE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your previous experience in sport and event photography?
2. What photo equipment will you use as a part of this internship?
3. Please submit a link to your portfolio here.
4. Do you currently live, or have housing available, in the Washington DC area?


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Internships: Communications/Community Relations
2014 Videography Internship - Gameday - Washington Kastles (Washington, DC)

Job Description
Assist with the videography needs of the Washington Kastles on gamedays in July 2014.

Desired Experience
The Kastles are seeking film and television production students who are looking to build a portfolio and gain experience with both sport and event videography in a professional setting. All interns must provide their own HD cameras (minimum 1080i) and tripods.

Dates & Times
Each of the Kastles seven home matches and Charity Classic match in July 2014. Schedule will be released in early March.

Application Details
The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received. This position is unpaid, however it can be done for college credit.

 

No phone calls please. EOE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your previous experience in sport and event videography?
2. What video equipment will you use as a part of this internship?


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Internships: Administration/General Management
2014 Ticketing Intern - Washington Kastles (Washington, DC)

Job Description
Assist with ticket operations for the Washington Kastles. This includes assisting ticketing staff with distribution of tickets, customer service and learning and managing enhanced tracking and analytical tools.

Desired Experience
Candidate should have a background in sports or events; ideally suited to a business or economics major. Strong excel and data analysis skills required. Experience in Ticketmaster or other ticketing software is a significant plus.

Responsibilities
• Assist in the day-to-day organization and maintenance of the Kastles ticketing department.
• Work with Season Ticket Holders to answer any questions.
• Learn and assist with the end-to-end sales process.
• Ensure that group and season ticket holder expectations are being met at all Kastles home matches.
• Learn basics of the Kastles’ ticketing software.
• Assist Kastles ticketing staff with preparing will-call for each match.
• Assist Kastles ticketing staff with packaging and mailing season, charity and group tickets.

Internships will begin in mid-May and end in early August. All internship positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Internships are unpaid, but can be done for college credit.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Internships: Marketing
2014 Marketing/Merchandise Internship - Washington Kastles (Washington, DC)

Job Description
Help the merchandise staff of the Washington Kastles prior to and during the World TeamTennis season in July. Assist in developing Kastles merchandise plan, and help to work with creative team in developing team merchandise for sale on website and team store at stadium.

Desired Experience
Candidate should have a marketing background. Strong organizational skills are a must. Sports and/or tennis background a plus, but not required.

Responsibilities
• Assist in creating merchandise plan for season.
• Work with design firm / internal graphic design resources to design merchandise.
• Work with vendors to procure new merchandise including samples and approval.
• Manage current merchandise inventory.
• Work with local tennis clubs to manage new merchandise distribution channels.
• Set up and run Kastles store at Kastles Stadium on game day.
• Intern must be able to lift and carry 40 pounds.

Internships will begin in late April/early May and end in early August. All internship positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Internships are unpaid, but can be done for college credit.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Internships: Any Internship
2014 Grassroots Marketing Internships (8-10 positions) - Washington Kastles (Washington, DC)

Job Description
Assist the grassroots and marketing programs of the Washington Kastles. Assist in coordinating grassroots/guerilla marketing efforts, ambassador program, community and charity outreach, and kids’ tennis clinics.

Desired Experience
Candidate should have a background in marketing, community relations and/or street team work. Sports and/or tennis background a plus, but not required.

Responsibilities
• Attend events as part of the Kastles street team and brand ambassadors, including club visits, festivals and other high-profile events around the Washington D.C. area.
• Work with community ambassador program including communication with 75 local Kastles ambassadors and clubs and distribution of materials.
• Activate ambassador program on the local level including distributing materials and deepening Kastles/ambassador partnerships (ticket sales, clinics, camps, merchandise, etc).
• Assist ticket sales department with development and execution of group sales through Kastles ambassador program and community tennis groups and organizations.
• Coordinate coach and player visits to clubs and local organizations.
• Coordinate Kids Clinics run by coach, players and tennis stars (e.g. Serena & Venus Williams).
• Expand ambassador program to include other clubs and organizations in the DC area.
• Assist marketing staff in various areas of need, especially with the intake and sorting of Kastles merchandise.

All internship positions require a full-time commitment during business hours. Internships will begin with weekend event work in late April and early May, however, it is not required for interns to begin full time until mid-May. The internship will end in early August. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Internships are unpaid, but can be done for college credit.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Internships: Any Internship
2014 Summer Ticketing Internship - Western & Southern Open (Mason, OH)

 Description: Rare internship opportunity to assist in running one of the world’s premier tennis events. Each intern is given enormous responsibility which offers great preparation and experience for future endeavors.

Location:
Tournament site in Mason, Ohio.

Dates:

Interns will be asked to work the week of the tournament. This event is a combined event (Women & Men).

Tournament dates – August 9 -17, 2014

Qualifications and Responsibilities:

• Willingness, with a smile, to do whatever it takes to run the very best tournaments possible.
• Interns will be trained on Ticketmaster/Archtics software (utilized in many sports venues across the country) and will be responsible for all aspects of tournament patron relations, including accepting and processing patron ticket orders via phone, in person at the ticket sales windows during the event, working with patrons who are picking up tickets at our Will Call windows, assisting in directing patrons outside the ticket office to the proper area for prompt assistance, and the like.
• The ability to communicate via phone and in person in a professional manner
• Basic computer skills
• Basic accounting skills, as interns are responsible for balancing ticket sales/income each day

Normal Hours: During the tournament, the ticket office is open from 8am-9pm each day; with a future sales window inside the gates being open from noon-evening match conclusion (approximately 11pm). Daily 8-10 hour shifts are expected.

Dress: The tournament will provide a tournament logo shirt and cap. Interns must provide their own khaki shorts, skirt or slacks to compliment the uniform. Parking in a private lot also included.

These internships are unpaid.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have local housing available in or near Cincinnati?
2. If you do not have housing available, would you be able to secure housing for the duration of the internship?
3. Do you have your own transportation?
4. Does your fall 2014 school semester/quarter begin after August 17, 2014?
5. Will this internship be used to fulfill any school requirement?


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Internships: Any Internship
Facilities and Operations Dispatch Internship - Western and Southern Open (Mason, OH)

 

Field Service Job Description
This is an unpaid internship designed for course credit and/or to build experience for candidates as they assist in assembling one of the finest tennis events in the world. Reimbursement for travel or other funding is not available.

Position:
Facilities and Operations Dispatch Intern

Position Overview:
This position will respond to and coordinate all incoming Facilities/Operations requests and direct individuals to the appropriate resource or satisfy the request immediately.

Position Objectives:
To provide outstanding service and tournament facilities for our fans, players, officials, contractors, exhibitors, vendors, sponsors, volunteers and staff.

Position Timeline:
Internship will begin on July 14th and run through August 17th. Start and end dates can be extended slightly to satisfy additional academic requirements. Interns must be able to work all days during internship unless approval is granted prior to acceptance of the offer.

Pre-Tournament Duties:
• Assist in preparing the facility through the following projects:
• Painting
• Pressure washing
• Fence repair/install
• Weed removal
• Windscreen and vinyl replacement
• Preparation and maintenance of interior space
• Inventory management
• Placement and distribution of light towers
• Maintaining high levels of cleanliness
• Learn names, titles, and responsibilities of all parties working on site and establish a working relationship with those individuals
• Manage log of equipment borrowed from Operations Office daily
• Learn and manage Keywatcher Software for key borrowing.
• Create users and train end users in operation of the Keywatcher Cabinet
• Monitor software for keys not returned and report to management
• Troubleshoot key issues and make recommendations

• Collect operational documents and create display materials for the operations dispatch desk.
     • Large Site Map
     • Suite Chart
     • Tent Chart
     • Forehand Volley
     • Aerial photos
     • Special Events Calendar
     • Parking Map
     • Telephone directory
     • Create forms necessary for daily operations
     • Radio sign out forms
     • Equipment / Tool Logs
     • Hardware purchase list
     • Assist volunteers and chairpersons in preparing their areas for the tournaments.


Tournament Duties:
• Serve as the first responder to the wide variety of requests that are made to the Facilities/Operations Office.
• Manage the Facilities/Operations Office and serve as liaison to this area.
• Think critically and make decisions with a high level of autonomy based on what you believe to be the best course of action.
• Maintain a detailed log of all communication, requests, rentals, repairs, etc and follow up with groups to ensure that all needs are met.
• Process systems for key sign in/out, equipment usage logs, intern dining, laundry procedures, etc.
• Work closely with contractors on site to provide clear communication and efficient response times to all areas of the tournament.
• Monitor and coordinate the needs of all on-court interns and assign tasks to available team members.
• Assemble a comprehensive picture inventory including all details of all parts of the tournament site.
• Assign tasks to available interns to provide the best service for our patrons.
• Assist with sign in/out of radios and troubleshooting as needed.
• Monitor calls on Security Channel
• Record all calls and assign a severity level to each
• Relay information on calls of severity level one or two to management
• Follow up with Security calls shortly after to ensure that the conflict is resolved.
• Finalize a report of all security calls.
• Highlight any outstanding issues to be resolved.
• Forward this report to management at the end of your shift.
• Assist other facilities interns in preparing their areas.
• Complete checklists for player security and public space interns.
• Provide the highest level customer service to everyone calling or coming into the Facility Operations Office
• Finalize a report of all calls to the Facility Operations Office
• Highlight any outstanding issues to be resolved.
• Forward this report to management at the end of your shift.
• Support coworkers in the cleaning of match courts each night.
• Participate in group projects as directed by the Director of Facilities.
• Photograph assigned areas for documentation purposes.
• Assist in the completion of quality control surveys.
• Complete a final report outlining the specifics of your duties and any support documents.
• Make recommendations to improve the position and the tournament from year to year.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to arrange for local housing?
2. Do you have reliable transportation to/from the facility?


Apply for this position      |      Go back job listings


Internships: Facility
Facilities and Operations Player Security Internship - Western and Southern Open (Mason, OH)

 

Field Service Job Description
This is an unpaid internship designed for course credit and/or to build experience for candidates as they assist in assembling one of the finest tennis events in the world. Reimbursement for travel or other funding is not available.

Position:
Facilities and Operations Intern for Player Security

Position Overview:
This position will tend to the overall security needs of all tennis players on site. Responsibilities include escorting players to/from their assigned courts, crowd control, Player Center access control, and contributing to the wellbeing of players at the Lindner Family Tennis Center.

Position Objectives:
To provide outstanding service and tournament facilities for our fans, players, officials, contractors, exhibitors, vendors, sponsors, volunteers and staff.

Position Timeline:
Internship will begin on July 28th and run through August 17th. Start and end dates can be extended to satisfy additional academic requirements. Interns must be able to work all days during internship unless approval is granted prior to acceptance of the offer.

Working Hours:
Prior to the tournament the workday will generally begin at 9am and end at 5pm. This position is task driven and occasional projects may require extended hours to conclude. During the tournament a schedule will be developed based on availability to ensure that all posts are properly staffed from 7am until the last player has departed the facility.

Team:
This position will be part of a team consisting of 20-25 interns staffing all security positions. This group will report to the full time Intern overseeing Player Security.

Pre-Tournament Duties:
• Assist in preparing the facility through the following projects:
    • Painting
    • Pressure washing
    • Fence repair/install
    • Weed removal
    • Windscreen and vinyl replacement
     • Preparation and maintenance of interior space
     • Inventory management
     • Placement and distribution of light towers
     • Maintaining high levels of cleanliness
• Learn top player names and faces to recognize and properly greet upon arrival.
• Complete training on access policies, conflict resolution, customer service, safety, and critical thinking.
• Learn all transportation routes and develop contingency plans to escort players safely and efficiently.
• Participate in group projects as directed by the Director of Facilities.
• Assist volunteers and chairpersons in preparing their areas for the tournaments.
• Assist other facilities interns in preparing their areas.


Tournament Duties

• Check individual credentials and provide access control at various secure locations throughout the Paul Flory Player Center.
• Use proper scenarios, including their names, when asking players to show their credentials.
• Greet all individuals with a smile and direct eye contact when asking for their credential, suite pass or ticket.
• Serve as a tournament authority to transport players to/from courts in a safe, friendly, and efficient manner.
• Monitor daily practice/match schedule with Player Services desk.
• Assist in secure escorts to / from ESPN Game Day Desk, autograph sessions, special events and player appearances as directed by the Player Security Managers.
• Work with private security firm to coordinate daily logistics.
• Interface with Mason Police Department, Player Security Managers, ATP/WTA Director of Security, and Tournament Marshals as needed for planning or daily operations.
• Think critically to mitigate risk and provide the best service to players.
• Anticipate the needs of players and accommodate as needed.
• Complete security audit checklists of interior and exterior space.
• Assist in the completion of quality control surveys.
• Support coworkers in the cleaning of match courts each night.
• Photograph assigned areas for documentation purposes.
• Make recommendations to improve the position and the tournament from year to year.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to arrange for local housing?
2. Do you have reliable transportation to/from the facility?


Apply for this position      |      Go back job listings


Internships: Facility
Facilities and Operations Court Management Internship - Western and Southern Open (Mason, OH)

Field Service Job Description
This is an unpaid internship designed for course credit and/or to build experience for candidates as they assist in assembling one of the finest tennis events in the world. Reimbursement for travel or other funding is not available.


Position:
Facilities and Operations Intern for On-Court Supervision

Position Overview:
This position will act as the on-court liaison between Chair Umpires and the Facilities Office. Responsible for handling all on court issues and ensuring that each individual court is stocked and prepared in accordance with tournament guidelines.

Position Objectives:
To provide outstanding service and tournament facilities for our fans, players, officials, contractors, exhibitors, vendors, sponsors, volunteers and staff.

Position Timeline:
Internship will begin on July 14th and run through August 17th. Start and end dates can be extended slightly to satisfy additional academic requirements. Interns must be able to work all days during internship unless approval is granted prior to acceptance of the offer.

Working Hours:
Prior to the tournament the workday will generally begin at 9am and end at 5pm. This position is task driven and occasional projects may require extended hours to conclude. During the tournament a schedule will be developed based on availability to ensure that the courts are properly staffed from 7am until the end of play and court washing into the early morning.

Team:
This position will be part of a team consisting of 30-35 interns staffing all the courts. This group will report to one of three full time interns overseeing all courts and matchplay.

Pre-Tournament Duties:
 Assist in preparing the facility through the following projects:
• Painting
• Pressure washing
• Fence repair/install
• Weed removal
• Windscreen and vinyl replacement
• Preparation and maintenance of interior space
• Inventory management
• Placement and distribution of light towers
• Maintaining high levels of cleanliness
• Minor seating and stadium repair
• Preparation of interior spaces
• Assist other facilities interns in preparing their areas

Learn procedures and protocols in the following areas:
• Net assembly
• ATP/WTA guidelines
• Microphone operation
• Recognition of specific players
• Court layout
• Sponsor requirements
• Court drying
• Court washing
• Anticipating player needs
• Inventory management

Participate in group projects as directed by Management.

Assist volunteers and chairpersons in preparing their areas for the tournaments.

 

Tournament Duties
  Work knowledgeably on one or all of the following teams:
     • Court runner
     • Net change team
     • Court monitor
• Prepare courts for matches each day.
• Stock courts with supplies for players, umpires, camera crews and other personnel.
• Quickly solve any on court problems at the discretion of the chair umpire.
• Communicate with Operations Dispatcher to update scores, request product needs, and provide general match progression.
• Act as first responder to any issues that may arise on court.
• Tend to the needs of players on court
• Ensure that all on court sponsor material is appropriately placed
• Monitor on court security and notify marshals of any potential threats
• Communicate and work with chair umpire and lines people on each court
• Contribute to the changing of nets and on-court signage procedures
• Lead court drying procedure in the event of rain.
• Complete quality control checklists for Player Security and Public Space interns.
• Support coworkers in the cleaning of match courts each night.
• Photograph assigned areas for documentation purposes.
• Assist in the completion of quality control surveys.
• Make recommendations to improve the position and the tournament from year to year.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to arrange for local housing?
2. Do you have reliable transportation to/from the facility?


Apply for this position      |      Go back job listings


 

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