Current job openings | My Account - TeamWork Online | Mobile |

Current available jobs in Sales & Marketing:


» CRM and Ticket Sales Analyst - USTA National Headquarters (White Plains, NY)
» Manager, Data Analytics - USTA National Headquarters (White Plains, NY)
» Manager, Social Media - USTA National Headquarters (White Plains, NY)


Sales & Marketing: Database Marketing/Analytics
CRM and Ticket Sales Analyst - USTA National Headquarters (White Plains, NY)

The CRM and Ticket Sales Analyst is an integral part of the Digital Strategy and Ticketing team.  In this role, he/she will provide key analytical and operational support to the US Open CRM initiatives as well as the US Open ticket sales and digital partnership operations.   Duties include but not limited to:

  •  Manages daily operations and optimization of US Open CRM database; collaborates with CRM software provider to leverage its full capabilities to better understand, service and monetize US Open fans, attendees and related stakeholders
  • Works with Ticketing, Marketing, and Digital Strategy to create customer segmentation models and communication plans for email and mobile campaigns.
  • Analyzes US Open ticket sales data, trends, and develops forecasts; identifies key insights, opportunities and risks and communicates those to key stakeholders
  • Works with 3rd party ticket sales business intelligence vendors to provide holistic reporting to key stakeholders
  • Coordinate sponsor specific digital reporting, identify relevant KPI’s and oversee proper reporting / analysis including web traffic and digital campaign tracking

Qualifications/Other:

  • 3+ years in analyst or similar role
  • Bachelor’s Degree required, preferably with coursework in business administration, finance, accounting, and digital marketing
  • Experience in managing CRM programs, CRM data analysis, and developing customer segmentation models.
  • Experience in translating complex data to simplified insights
  • Excellent proficiency in Excel and PowerPoint
  • Ability to handle multi-task in a high-paced environment
  • Strong attention to detail, strong work ethic, proactive self-starter
  • Strong time management, organization skills and outstanding interpersonal skills
  • Sports  or entertainment industry experience preferred

Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Manager, Data Analytics - USTA National Headquarters (White Plains, NY)

Plans, manages and executes a comprehensive analytics program across the organization.  Duties include but not limited to:

  • Instilling a data centric mindset within the organization by implementing Analytics best practices across all digital properties.
  • Leveraging those integrations to create best in class dashboard reports and innovative visualizations. 
  • Be the single owner responsible for ‘source of truth’ data across the department and organization by defining reporting requirements that are trusted due to insightful analysis.   
  • Work with department and organization leads to create and track meaningful data and KPI’s against various marketing campaigns (e.g., Social, Email, Web, etc.,)
  • Ensures organization is delivering on engagement growth across all channels through trusted reports and visualizations.
  • Applies analytics to derive actionable insights from platforms to inform content decisions
  • Works holistically with Director to build and expand on all platforms while maintaining the day-to-day reporting needs of the organization. 

Qualifications/Others;

  • A minimum of 5-6 years in Customer Relationship Marketing, Data Strategy and/or Customer Analytics.
  • BA/BS degree in related field (i.e., Business, Computer Science, Design) required.  
  • Expert proficiency with Adobe Analytics and similar web and video analytics tools.
  • Experience implementing A/B testing tools such as Adobe Test & Target is preferred.
  • Experience with Adobe Audience Manager.
  • Curiosity for customer data and its ability to transform and drive marketing success.
  • Strong partnership skills and experience working with various functional teams and stakeholders.
  • Approaches tasks and deadlines with a sense of urgency and precision.

Apply for this position      |      Go back job listings


Sales & Marketing: Marketing
Manager, Social Media - USTA National Headquarters (White Plains, NY)

Plans, manages and executes strategic digital campaigns across multiple platforms and audience segments to drive brand awareness and grow social media footprint.  Duties include but not limited to:

  • Executes social media strategy as outlined by Director, ensuring goals are met by team and content is continuously optimized for key audience segments
  • Cultivates partnerships with cross-functional counterparts to manage change and foster a social media first corporate culture
  • Manages day-to-day content production process, ensuring creative is channel-appropriate, tagging and linking are optimized
  • Ensures team is delivering on engagement growth across all channels as supported by regular reporting 
  • Applies analytics to derive actionable insights from platforms to inform content decisions 
  • Tracks and monitors KPIs 
  • Approaches content production with an analytical point of view, using insights to optimize efforts and develop mobile-fist content solutions 
  • Identifies key levers of improvement
  • Applies advanced editorial thinking and writing skills that maintain our brand voice for USTA, US Open, US Open Series, Fed Cup and Davis Cup accounts
  • Liaises with 17 Sections on asset development and publishing best practices 
  • Aids in the execution and targeting setup for paid social media posts on channels such as Twitter, Instagram and Facebook
  • Generates new ideas and partners with Director on strategic initiatives
  • Keeps abreast of tennis news, social media trends in the digital space to provide insights that inform strategic projects
  • Works holistically with Director to build and expand on all platforms while maintaining the day-to-day content needs of SnapChat, YouTube and Tumblr 

Qualifications/Other:

  • Minimum of 6 years of experience in custom content creation, digital publishing, social media reporting and copy editing 
  • Editorial content background preferred but not mandatory
  • Bachelor’s Degree required in related field e.g. liberal arts, journalism or marketing preferred
  • Strategic and creative thinker 
  • Excellent technical skills e.g. Sprinklr, Trackmaven, FB and Twitter ads manager 
  • Proven track record of growing and building social media audiences
  • Approaches tasks and deadlines with a sense of urgency
  • Strong focus and attention to detail
  • Superior Adobe Photoshop skills
  • Commitment to team work through collaboration and positive, proactive communication

Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)