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Current available jobs in Sales & Marketing:


» TICKETING BOX OFFICE INTERN - CONNECTICUT OPEN (NEW HAVEN, CT)
» Mascot - San Diego Aviators (San Diego Aviators, CA)
» Sports Media Host - San Diego Aviators (San Diego, CA)
» Manager, Marketing - USTA National Headquarters (White Plains, NY)
» Manager, Data Analytics - USTA National Headquarters (White Plains, NY)
» Director, Digital Optimization - USTA National Headquarters (White Plains, NY)
» Manager, Social Media - USTA National Headquarters (White Plains, NY)
» 2017 Merchandise & Marketing Coordinator - Washington Kastles (Washington, DC)


Sales & Marketing: Ticket Operations
TICKETING BOX OFFICE INTERN - CONNECTICUT OPEN (NEW HAVEN, CT)

INTERNSHIP OVERVIEW

This three month internship offers the unique opportunity to become involved in Ticket & Box Office management and customer service for the Connecticut Open, a large-scale international professional women’s tennis tournament.  This position is designed to support the ticket department in day-to-day operations.  There are four (4) Ticketing Box Office internship positions available. 

The internship will take place at the Connecticut Tennis Center located at 45 Yale Avenue in New Haven, CT.

 

SUPERVISOR(S)

Tim Curry – Director, Consumer Development & Marketing

TBD – Ticket Sales & Box Office Operations Coordinator

 

INTERNSHIP REQUIREMENTS

AVAILABILITY

  • Dates: Monday, June 5 – Tuesday, August 29, 2017
  • Interns for the Connecticut Open will be required to work a minimum of 30 hours per week.  As the tournament nears, hours will increase, and evenings and weekends will be required prior to and during the tournament.
  • Candidates must be able to work the entire duration of the tournament.

SKILLS & QUALIFICATIONS

  • Student must be pro-active and hard-working, detail-oriented with strong interpersonal skills.  Ability to work in a fast-paced, evolving environment, and demonstrate a high level of professionalism.
  • Strong organizational skills and computer experience with MS Excel, Outlook, Powerpoint, and Word.
  • Tennis background is a plus, but not required.
  • Open to undergraduate and graduate level students enrolled at an accredited college or university.
  • Student must receive academic credit to be eligible and will be required to submit documentation from the college or university.
  • No financial compensation is available.  Housing and transportation are the responsibility of the student.

RESPONSIBILITIES (specific area of focus to be assigned based a tournament needs and intern’s interest and experience)

CALL CENTER. SALES AND SOCIAL MEDIA MONITORING SUPPORT

  • Handle inbound calls to the tournament box office, providing a high level of customer service to answer questions and facilitate sale of individual session, packages and weeklong tickets.
  • Monitor tournament’s social media channels for posts related to customer’s concerns and issues. 
  • Assist Box Office Coordinator with renewal outreach.
  • Compile research to determine potential ticket buyers, marketing partnerships, and group sales opportunities.
  • Become well versed on Connecticut Open ticket offerings, amenities and events.

BOX OFFICE OPERATIONS

  • Assist with large direct mailings related to tickets, hospitality and sponsorship services.
  • Responsible for daily printing and mailing of package and individual session tickets.
  • Responsible for fulfilment and printing of all ticket requests for sponsors, VIP’s, barters, etc.
  • Manage all aspects of Box Plaques program including but not limited to organizing identification forms as they are returned, ordering new plaques, executing the hanging of the plaques in stadium, organizing and inventorying at end of tournament.
  • Inventory ticket office and stadium directional signage and provide new signage needs to Box Office Coordinator
  • Clean and organize ticket office
  • Support Guest Services team during the tournament by providing the highest level of customer service to tournament attendees with their questions and concerns. 
  • Assist guests in stadium with locating their seat location prior to the start of each session
  • Additional responsibilities may include providing support as necessary to Volunteer Department with administrative duties

COMMUNITY OUTREACH

  • Work in conjunction with the Ticket Sales & Marketing Coordinator to identify local not-for-profit organizations including schools, community groups, sports teams, etc. for involvement with the tournament (group sales or partnerships)
  • Research local Military organizations to assist in promoting Military Appreciation Day ticket offer and activities
  • Actively follow up with organizations and respond in a timely manner to all requests and questions
  • Maintain accurate databases of prospects and committed organizations
  • Support the ticket department with additional sales support as needed
  • Prepare post tournament report and intern manual

TO APPLY

For full consideration, applicants must submit: 1) a letter of application, 2) a current resume, and 3) names, titles and contact information for at least two academic and/or professional references.  Review of candidates will begin immediately and continue until the position is filled.  All applications should be made via teamworkonline.com. 

ABOUT THE CONNECTICUT OPEN PRESENTED BY UNITED TECHNOLOGIES

Connecticut Open presented by United Technologies is a women’s-only WTA tournament held at the Connecticut Tennis Center at Yale featuring five different competitions, including WTA qualifying, WTA singles, WTA doubles and PowerShares Men’s Legends. As a not-for-profit 501c3 charitable organization, its mission is to leverage the excitement of world-class women’s tennis to benefit the community and maximize support for women’s, youth and other causes in Connecticut. Owned by the State of Connecticut, the tournament generates $10+ million in regional economic impact. The Connecticut Open is prominently featured domestically through 40+ hours of combined coverage on ESPN2 and ESPN3.  The event is also broadcast internationally to 160 countries and delivers more than 15 million viewers worldwide.

EQUAL EMPLOYMENT OPPORTUNITY 
The Connecticut Open strongly supports equal employment opportunity for all applicants regardless of sex, race, color, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran, or national or ethnic origin; nor does the Connecticut Open discriminate on the basis of sexual orientation or gender identity or expression or any other characteristic protected by state or federal law.

The Connecticut Open policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, special disabled veterans, veterans of the Vietnam era, and other covered veterans.


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Sales & Marketing: Promotions
Mascot - San Diego Aviators (San Diego Aviators, CA)

The San Diego Aviators are looking for a mascot!

JOB DESCRIPTION

Provide entertainment as our mascot, Ace, at all 8 home games and outside community appearances. During games, meet and greet fans, work closely with professional athletes during on-court games, and take pictures with fans to enhance all-around game experience.

RESPONSIBILITIES

  • ?  Have and enthusiastic and high energy at all times to keep the entertainment level high.

  • ?  Flexibility to work nights and weekends

  • ?  Preserve the identity of the mascot without deviating from established

    character including: body language/mannerisms, attitude, fan interaction,

    and team representation.

  • ?  Work well in a team environment.

  • REQUIREMENTS

  • ?  Flexible work schedule; must be available some nights and weekends.

  • ?  Previous experience as a mascot preferred but with a good attitude, we can teach you!

  • ?  Must be in a good physical shape and able to life 50+ pounds.

  • $15-20/hr DOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you been a mascot before?
2. Have you ever played tennis?


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Sales & Marketing: Broadcasting
Sports Media Host - San Diego Aviators (San Diego, CA)

The San Diego Aviators are looking for a sports media host intern for a professional tennis team in San Diego.

You will be hosting an array of events on camera for our social media content, interviewing tennis legends and current professionals. May require travel to OC and Palm Springs a handful of times. Will travel in nationally in July. 

Preferably in last year of college or recent graduate in media/journalism/broadcasting. This is a perfect position for someone looking to become a sports host/interviewer. Our company is a start-up but it is growing quickly and this is a great opportunity to excell in your hosting portfolio.

Please attach a picture of yourself in your application.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have any on-camera experience?
    2. Do you have knowledge of tennis?
    3. Are you able to start working in San Diego immediately? We cannot wait until May


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    Sales & Marketing: Consumer Marketing/Brand Management
    Manager, Marketing - USTA National Headquarters (White Plains, NY)

    Manage the development and execution of advertising and marketing initiatives for the US Open. Work as a collaborative partner with Managing Director, Pro Tennis Marketing on all US Open projects. Duties include but not limited to:

    • Lead the execution of all US Open marketing collateral materials working cross functionally with multiple internal stakeholders
    • Work with agency and Managing Director, Pro Tennis Marketing to develop US Open advertising campaign and insure all creative meets brand standards
    • Work with multiple agencies to develop integrated media plan to drive ticket sales and key business objectives in support of the US Open
    • Collaborate with internal digital teams to enhance digital marketing efforts, including email/CRM strategy, influencer and other social efforts to drive US Open ticket sales and reach new audiences
    • Manage the development of creative, including print, TV, radio, OOH and digital production including integrated creative strategy customized to various audience segments
    • Deliver creative and assets for US Open ticket promotions to drive revenue and reach new audiences
    • Develop and carry out communication plan for US Open Full Series Subscribers
    • Lead US Open On-Site Research program. Develop surveys with internal groups and manage relationship with research vendor.
    • Manage the US Open marketing budget in collaboration with the Managing Director, Pro Tennis Marketing.
    • Approve all internal and external US Open logo usage and layouts including US Open Sponsor creative based upon US Open guidelines.
    • Work with Managing Director, Pro Tennis Marketing and Strategic Creative Director to lead the development of a US Open design strategy to unify all creative elements and establish guidelines for usage
    • Develop and execute long term strategy to roll out cohesive US Open branding on site and insure all elements adhere to brand guidelines
    • Participate in developing and executing marketing initiatives with key departments throughout USTA.  Work with internal departments on marketing requests by assisting them in defining their goals and objectives, establishing timelines and financials, managing the creative and approval process with Creative Services and/or external agencies and making recommendations.  These initiatives will take place on a project-by-project basis as time and schedule allow. 

    Qualifications:/Other: 

    • A minimum of 5 - 7 years’ experience in marketing, advertising, promotions and media planning
    • Bachelor’s Degree in Marketing or business related
    • Experience in either consumer package goods and/or sports and entertainment required
    • Experience in digital marketing preferred
    • Strong strategic, creative and analytical skills
    • Strong strategic thinker and self-starter
    • Strong written and oral communication skills

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    Sales & Marketing: Database Marketing/Analytics
    Manager, Data Analytics - USTA National Headquarters (White Plains, NY)

    Plans, manages and executes a comprehensive analytics program across the organization.  Duties include but not limited to:

    • Instilling a data centric mindset within the organization by implementing Analytics best practices across all digital properties.
    • Leveraging those integrations to create best in class dashboard reports and innovative visualizations. 
    • Be the single owner responsible for ‘source of truth’ data across the department and organization by defining reporting requirements that are trusted due to insightful analysis.   
    • Work with department and organization leads to create and track meaningful data and KPI’s against various marketing campaigns (e.g., Social, Email, Web, etc.,)
    • Ensures organization is delivering on engagement growth across all channels through trusted reports and visualizations.
    • Applies analytics to derive actionable insights from platforms to inform content decisions
    • Works holistically with Director to build and expand on all platforms while maintaining the day-to-day reporting needs of the organization. 

    Qualifications/Others;

    • A minimum of 5-6 years in Customer Relationship Marketing, Data Strategy and/or Customer Analytics.
    • BA/BS degree in related field (i.e., Business, Computer Science, Design) required.  
    • Expert proficiency with Adobe Analytics and similar web and video analytics tools.
    • Experience implementing A/B testing tools such as Adobe Test & Target is preferred.
    • Experience with Adobe Audience Manager.
    • Curiosity for customer data and its ability to transform and drive marketing success.
    • Strong partnership skills and experience working with various functional teams and stakeholders.
    • Approaches tasks and deadlines with a sense of urgency and precision.

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    Sales & Marketing: Database Marketing/Analytics
    Director, Digital Optimization - USTA National Headquarters (White Plains, NY)

    This leader will oversee Reporting & Analytics, Email and Ad Operation teams.  Duties include but not limited to:

    • Instilling a data centric mindset within the organization by implementing Analytics best practices across all digital properties.
    • Evaluating, recommending, and implementing best in class Email Service Provider platform to ensure efficient and successful email campaigns across a highly matrixed organization. 
    • Interacting with various business groups, including Marketing, Partnership, Finance, Technology, and Senior Management to set the learning agenda for Ad impression performance and viewership 
    • Owning audience platform strategy across DMP, CRM, unified data model, etc.,
    • Ensures organization is delivering on engagement growth across all channels through trusted reports and visualizations.
    • Applies analytics to derive actionable insights from platforms to inform content decisions
    • Tracks and monitors KPIs
    • Identifies key levers of improvement
    • Works holistically with the Managing Director to optimize the Marketing effectiveness on all platforms while maintaining the day-to-day needs of the organization.
    • Identifies, improves, and creates processes to streamline workflow across analytics, email, and ad workflows.

    Qualifications/Other:

    • A minimum of 10 years in Customer Relationship Marketing, Data Strategy and/or Customer Analytics.
    • BA/BS degree in related field (i.e., Business, Computer Science, Design) required.  
    • Leader in the Reporting and Analytics space that can anticipate organizational needs and deliver them in a pro-active manner. 
    • Deep experience with email best practices and Email Service Providers to optimize reach and efficiency on key marketing campaigns. 
    • Expert proficiency with Adobe Analytics and similar web and video analytics tools.
    • Experience implementing A/B testing tools such as Adobe Test & Target is preferred.
    • Experience with Adobe Audience Manager.
    • Curiosity for customer data and its ability to transform and drive marketing success.
    • Strong partnership skills and experience working with various functional teams and stakeholders.
    • Preferred Adobe Certified Expert.

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    Sales & Marketing: Marketing
    Manager, Social Media - USTA National Headquarters (White Plains, NY)

    Plans, manages and executes strategic digital campaigns across multiple platforms and audience segments to drive brand awareness and grow social media footprint.  Duties include but not limited to:

    • Executes social media strategy as outlined by Director, ensuring goals are met by team and content is continuously optimized for key audience segments
    • Cultivates partnerships with cross-functional counterparts to manage change and foster a social media first corporate culture
    • Manages day-to-day content production process, ensuring creative is channel-appropriate, tagging and linking are optimized
    • Ensures team is delivering on engagement growth across all channels as supported by regular reporting 
    • Applies analytics to derive actionable insights from platforms to inform content decisions 
    • Tracks and monitors KPIs 
    • Approaches content production with an analytical point of view, using insights to optimize efforts and develop mobile-fist content solutions 
    • Identifies key levers of improvement
    • Applies advanced editorial thinking and writing skills that maintain our brand voice for USTA, US Open, US Open Series, Fed Cup and Davis Cup accounts
    • Liaises with 17 Sections on asset development and publishing best practices 
    • Aids in the execution and targeting setup for paid social media posts on channels such as Twitter, Instagram and Facebook
    • Generates new ideas and partners with Director on strategic initiatives
    • Keeps abreast of tennis news, social media trends in the digital space to provide insights that inform strategic projects
    • Works holistically with Director to build and expand on all platforms while maintaining the day-to-day content needs of SnapChat, YouTube and Tumblr 

    Qualifications/Other:

    • Minimum of 6 years of experience in custom content creation, digital publishing, social media reporting and copy editing 
    • Editorial content background preferred but not mandatory
    • Bachelor’s Degree required in related field e.g. liberal arts, journalism or marketing preferred
    • Strategic and creative thinker 
    • Excellent technical skills e.g. Sprinklr, Trackmaven, FB and Twitter ads manager 
    • Proven track record of growing and building social media audiences
    • Approaches tasks and deadlines with a sense of urgency
    • Strong focus and attention to detail
    • Superior Adobe Photoshop skills
    • Commitment to team work through collaboration and positive, proactive communication

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    Sales & Marketing: Sales & Marketing Management
    2017 Merchandise & Marketing Coordinator - Washington Kastles (Washington, DC)

    Job Description
    Assist Marketing Director with promoting the Washington Kastles and preparation of marketing collateral for the upcoming Kastles season, as well as assisting with the team's social media strategy and execution. Research and attend events in the Washington DC area, representing the Kastles. Develop a plan for selling and promotion of team merchandise for sale on website and team store at stadium.

    Desired Experience
    Candidate should have a marketing, retail and/or events background. Strong organizational skills are a must. Previous professional experience using social media is desired as are strong writing skills. Sports and/or tennis background a plus, but not required. Candidate must be able to lift and carry up to 40 pounds.

    Responsibilities

    • Develop and execute team’s grassroots marketing plan, including identifying events, working with external organizations and managing staff.
    • Attend community events as a representative of the Kastles.
    • Assist with identifying and executing local marketing partnerships.
    • Research and develop ideas for new Kastles promotions and events.
    • Assist with creating and executing the team's social media programs and strategy.
    • Work with vendors to procure new merchandise including samples and approval.
    • Manage the merchandise inventory.
    • Work with local tennis clubs to manage new merchandise distribution channels.
    • Set up and run Kastles store at Kastles Stadium on match days.
    • Assist with setup and teardown of stadium on match days.
    • Other tasks as required by the senior management of the Washington Kastles.

    Seasonal position will begin in April and end on August 11. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation is $500/week on a contract basis.

    All seasonal employees must provide their own computers for use when working with the Washington Kastles.

    The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

    No phone calls please. EOE.


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