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Current available jobs in Sales & Marketing:


» Manager, Social Media - USTA National Headquarters (White Plains, NY)
» Social Media Content Strategist - USTA National Headquarters (White Plains, NY)
» 2017 Sponsorship Manager - Washington Kastles (Washington, DC)
» 2017 Ticketing & Analytics Director - Washington Kastles (Washington, DC)
» 2017 Tennis Club Business Development Manager - Washington Kastles (Washington, DC)
» 2017 Sales Coordinator - Washington Kastles (Washington, DC)
» 2017 Graphic Designer - Washington Kastles (Washington, DC)
» 2017 Gameday Operations Coordinator - Washington Kastles (Washington, DC)
» 2017 Merchandise & Marketing Coordinator - Washington Kastles (Washington, DC)
» 2017 Assistant Director of Ticketing & Sales - Washington Kastles (Washington, DC)


Sales & Marketing: Marketing
Manager, Social Media - USTA National Headquarters (White Plains, NY)

Plans, manages and executes strategic digital campaigns across multiple platforms and audience segments to drive brand awareness and grow social media footprint.  Duties include but not limited to:

  • Executes social media strategy as outlined by Director, ensuring goals are met by team and content is continuously optimized for key audience segments
  • Cultivates partnerships with cross-functional counterparts to manage change and foster a social media first corporate culture
  • Manages day-to-day content production process, ensuring creative is channel-appropriate, tagging and linking are optimized
  • Ensures team is delivering on engagement growth across all channels as supported by regular reporting 
  • Applies analytics to derive actionable insights from platforms to inform content decisions 
  • Tracks and monitors KPIs 
  • Approaches content production with an analytical point of view, using insights to optimize efforts and develop mobile-fist content solutions 
  • Identifies key levers of improvement
  • Applies advanced editorial thinking and writing skills that maintain our brand voice for USTA, US Open, US Open Series, Fed Cup and Davis Cup accounts
  • Liaises with 17 Sections on asset development and publishing best practices 
  • Aids in the execution and targeting setup for paid social media posts on channels such as Twitter, Instagram and Facebook
  • Generates new ideas and partners with Director on strategic initiatives
  • Keeps abreast of tennis news, social media trends in the digital space to provide insights that inform strategic projects
  • Works holistically with Director to build and expand on all platforms while maintaining the day-to-day content needs of SnapChat, YouTube and Tumblr 

Qualifications/Other:

  • Minimum of 6 years of experience in custom content creation, digital publishing, social media reporting and copy editing 
  • Editorial content background preferred but not mandatory
  • Bachelor’s Degree required in related field e.g. liberal arts, journalism or marketing preferred
  • Strategic and creative thinker 
  • Excellent technical skills e.g. Sprinklr, Trackmaven, FB and Twitter ads manager 
  • Proven track record of growing and building social media audiences
  • Approaches tasks and deadlines with a sense of urgency
  • Strong focus and attention to detail
  • Superior Adobe Photoshop skills
  • Commitment to team work through collaboration and positive, proactive communication

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Sales & Marketing: Marketing
Social Media Content Strategist - USTA National Headquarters (White Plains, NY)

Tactical content creator that oversees publishing and asset curation. Acts as community manager across a variety of social media platforms. Duties include but not limited to:

  • Partners with Director and Manager on content development
  • Drives community management and 1:1 conversation in real-time
  • Ideates and develops evergreen content franchises that are brand specific 
  • Helps grow reach and engagement across multiple touch points
  • Partners with creative and video teams on weekly asset requests
  • Writes call-to-action copy that engages existing fans and new ones 
  • Maintains quality control procedures and ensures all copy is fact checked and images are brand appropriate 
  • Aids in the timely execution of monthly editorial calendar and scheduling of content for USTA, US Open, US Open Series, Fed Cup and Davis Cup accounts 
  • Leads daily curation of user-generated content and identifies brand advocates
  • Stays abreast of daily topical news and trends as it relates to tennis, pop culture, travel and lifestyle
  • Flags and escalates any potential issues e.g. monitoring negative sentiment
  • Stays informed of all corporate marketing moments and how they relate to our editorial calendar by partnering with cross functional teams
  • Routinely monitors content posted by 17 Sections sharing insights and optimization recommendations with team
  • Drives setup of promotional campaigns e.g. on IG, FB and Twitter as such as giveaways and contests
  • Explores new ways of engaging and new social networks to expand our reach and demographic as well as conduct research when required 
  • Ensures all content is properly tagged e.g. handles, hashtags, geo-location etc.
  • Maintains content reporting structure e.g. ensuring images are SEO labeled and tracking codes are added to all links 
  • Results driven; draw meaningful conclusions and learnings from KPIs & engagement metrics
  • Maintains content lists e.g. birthdays, national hashtag days, handles of influencers 
  • Participates in campaign ideation and execution 

Qualifications/Other;

  • Minimum of 4 years of experience in a custom content editorial environment and experience managing both still, GIF and video content suited for a variety of social media platforms. Sports content background preferred but not mandatory
  • Minimum: Bachelor’s Degree in related field e.g. liberal arts, journalism or marketing preferred
  • Knowledge of social media, blog and vlog trends
  • Strong copy and copy editing skills as well as editorial judgment and creativity
  • Superior computer skills, proficient in MS Word, PowerPoint, Excel & Adobe Photoshop
  • Deep knowledge of social media platforms and audience development 
  • Excellent project management skills
  • Positive and proactive attitude
  • Curious to test and find the next great social media app(s) and content based start-ups 
  • Well-organized, Master multitasker, Creative thinker,Thrives under pressure 
  • Works well in collaborative environment, Self-starter & resourceful

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Sales & Marketing: Sponsorship Services/Activation
2017 Sponsorship Manager - Washington Kastles (Washington, DC)

Job Description
The position will be primarily responsible for the sponsorship fulfillment, hospitality and activation of the Washington Kastles. The successful candidate will need to assist in maintaining strong relationships with existing corporate partners and developing new corporate partners. This seasonal position reports directly to the General Manager and has significant, near-daily interaction with the Kastles’ executive staff.

Desired Experience
Candidate must have 2-3 years of sponsorship sales and/or activation experience, preferably within the sports industry. Expert-level knowledge of Microsoft Excel, PowerPoint and Word are an absolute must. Candidate must have excellent communication and organizational skills, as well as ability to perform in a fast-paced environment under tight deadlines.

Responsibilities

  • Manage the following areas as part of the team’s sponsorship fulfillment: (1) Client hospitality, including catering, (2) Creation and hanging of stadium signage, (3) In-match elements such as PA reads, on-court events and Jumbotron presentations, (4) Sponsor luncheons and events.
  • Ensure that all sponsorship contracts are fulfilled and all sponsor expectations are met and exceeded.
  • Assisting the executive staff with sponsorship presentations.
  • Coordinate and execute all sponsor lunches and sponsor tennis clinics.
  • Designs customized sponsorship packages in line with the marketing goals and objectives of existing sponsors and prospects. Continuously generates and uncovers potential clients and sales leads.
  • Manages contract administration of sponsorship deals to include issuance, servicing and renewal. Ensures contracts are fully executed and on file.
  • Provides weekly status report on all sales activity both confirmed and projected.
  • Continuously communicates with senior management of sponsors to ensure satisfaction with partnership and value.
  • Responds to call-in requests and handles necessary follow through with potential sponsors.
  • Other tasks as needed and as assigned by the General Manager and executive staff of the Washington Kastles.

Seasonal position will begin on February 20 and end on August 31. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $600-800 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

All seasonal employees must provide their own computers for use when working with the Washington Kastles.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Sales & Marketing: Ticket Sales Management
2017 Ticketing & Analytics Director - Washington Kastles (Washington, DC)

Job Description
Lead ticket and box office operations for the Washington Kastles. Manage the distribution of tickets to all season ticket holders and through the box office. Assist with selling various season ticket plans, including working with existing ticket holders and outreach to new potential clients. Manage box office operations and sales staff.

Desired Experience
3-5 years of experience with Ticketmaster or an equivalent ticketing system are REQUIRED. Previous ticket sales experience with a demonstrated track record for generating leads and selling premium season ticket plans, is a plus. Highly organized, detail oriented with strong analytic skills. Strong written and oral communication skills. Mastery in Microsoft Excel.

Responsibilities

  • Develop and maintain client database for all accounts via Salesforce software.
  • Oversee small sales team in generating new business and maintaining current clients throughout the season.
  • Create invoices for all season tickets and group tickets and handle collection and reporting of ticket receivables.
  • Build and maintain events on Ticketmaster system including management of various ticket holds so inventory is always available for individual purchase.
  • Work with Ticketmaster to create and track promotional codes for sales team usage.
  • Print, package and mail season tickets, sponsor tickets and group tickets and oversee Will Call system for tickets being picked up at the box office.
  • Pull daily sales data from Ticketmaster Client site to update all daily sales tracker for senior management.
  • Continuously update database within Ticketmaster with new season ticket holders, sponsors and groups.
  • Work with PR firm to coordinate and distribute media tickets for each match.
  • Meet with executive staff on a daily basis to review ticket sales and distribution.
  • Work with Ticketmaster staff to manage box office operations.
  • Assist in other areas as needed throughout the season, including (but not limited to) attending events as a member of the Washington Kastles, assisting with clinics both prior to and during the season and working with the team’s merchandise program.
  • Other duties as assigned by the executive management of the Washington Kastles.

Seasonal position will begin on February 20 and end on August 31. All seasonal positions require a full-time commitment during business hours, and significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $1,000-1,500 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

All employees must provide their own computers for use when working with the Washington Kastles.

No phone calls please. EOE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your level of experience with the Ticketmaster software.


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Sales & Marketing: Sales & Marketing Management
2017 Tennis Club Business Development Manager - Washington Kastles (Washington, DC)

Job Description
Takes the lead in managing the relationships between the Washington Kastles and tennis groups, associations and clubs within the Washington DC metropolitan area.

Desired Experience
Candidate should have significant experience in tennis, either as a player, coach or executive. Candidate should also have a background in sales, and work well independently. Candidates should have their own car, with valid drivers license.

Responsibilities

  • Establish relationships with local tennis clubs through heavy outbound phone calls and in-person visits.
  • Manage all grassroots group sales for the Kastles, creating group sites on Groupmatics.
  • Coordinate clinics with Kastles head coach Murphy Jensen at various clubs throughout the DC area in April and May before the season.
  • Work with local tennis pros to assist in staffing Kastles kids tennis clinics throughout the Washington Kastles season.
  • Assist in setting up and breaking down the court at Kastles Stadium at the Smith Center on match days.
  • Attend community events, representing the Washington Kastles.
  • Other duties as assigned by the Marketing Director, the Ticketing Director and the executive management of the Washington Kastles.

Seasonal position is part-time on an as-needed basis, but candidates should expect to work 15-25 hours a week on average. The position begins in February and ends on August 11. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation is $350/week, with 15% commission on all sales, and is on a contract basis. No benefits will be provided.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

All seasonal employees must provide their own computers for use when working with the Washington Kastles.

No phone calls please. EOE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe, in detail, your relationships with the tennis clubs in the Washington DC area.


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Sales & Marketing: Ticket Sales Management
2017 Sales Coordinator - Washington Kastles (Washington, DC)

Job Description
Assist with ticket sales and ticketing operations for the Washington Kastles. This includes assisting with selling and distribution of tickets, developing enhanced tracking and analytical tools, managing individual and group sales teams and overseeing onsite box office.

Desired Experience
Candidate should have a background in sales, and previous experience working with either professional or collegiate sports. Strong excel and data analysis skills. Previous Ticketmaster experience is a plus.

Responsibilities

  • Supervising ticketing interns.
  • Process ticket requests and sales on Ticketmaster.
  • Make daily cold calls to prospective ticket buyers.
  • Ensure that group and season ticket holder expectations are being met at all Kastles home matches
  • Prepare will-call for each match
  • Manage packaging and mailing of season, charity and group tickets;
  • Assist in managing and preparing VIP tickets
  • Attend and assist with managing all Kastles events
  • Other duties as assigned by the Director and Assistant Director of Ticket Sales, as well as the executive management of the Washington Kastles.

Seasonal position will begin on May 8 and end on August 11. All seasonal positions require a full-time commitment during business hours, and significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation is $525/week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

All employees must provide their own computers for use when working with the Washington Kastles.

No phone calls please. EOE.


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Sales & Marketing: Graphic Design/Creative Services
2017 Graphic Designer - Washington Kastles (Washington, DC)

Job Description
Develop Kastles marketing materials and website graphics prior to and during the team’s upcoming season. Reports to the Marketing Coordinator.

Desired Experience
Candidate must have a background in graphic design, with strong knowledge of Adobe Creative Suite, especially Photoshop, Illustrator and InDesign.

Responsibilities

  • Develop a variety of Kastles marketing materials including web pieces, direct mail, brochures and flyers, print ads, pocket schedules, team merchandise, jumbotron slides for use during team matches and more.
  • Incorporate feedback from marketing team and Kastles management to create multiple revisions of creative deliverables.
  • Modify and update pieces created by Kastles’ creative design team for various uses.
  • Assist with managing the Kastles merchandise program throughout the season, including setup and breakdown of Kastles merchandise stands at team matches.
  • Attending all matches and some team events as a representative of the Washington Kastles.
  • Other tasks as assigned by the Marketing Director, Merchandise and Marketing Coordinator and the executive management of the Kastles.

Seasonal position will begin on April 10 and ends on August 11. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $600-800 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The candidate must provide their own computer and Adobe software while working for the Washington Kastles.                                                         

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your experience in the Adobe Creative Suite, in detail.
2. How many years of experience do you have with Photoshop?
3. How many years of experience do you have with Illustrator?
4. How many years of experience do you have with InDesign?
5. Please describe the computer and software you will be using while working with the Washington Kastles.
6. Please provide a link to your online portfolio.


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Sales & Marketing: Game Operations/Presentation
2017 Gameday Operations Coordinator - Washington Kastles (Washington, DC)

Job Description
Assist in the oversight of gameday programming and operations of the Washington Kastles. This includes the planning of each home match event, securing gameday entertainment, developing audio and visual program, and working with the gameday operations team.

Desired Experience
Candidate is required to have several years of experience in event programming and operations. This includes organizing, planning, recruiting vendors, and overseeing a large events team. Sports and/or tennis background a plus. Strong preference will be given to candidates who have previously worked in gameday or event operations in the Washington DC area. Must be in good physical condition with ability to lift 40 pounds or more.

Responsibilities

  • Assist with planning and executing match day entertainment for each home match.
  • Secure match day entertainment for the season, including national anthem singers.
  • Develop detailed grids and plans for each match.
  • Work with sponsorship team to coordinate and procure giveaways for matches.
  • Work with internal video, graphic design, and marketing teams to develop in-game audio and visual programming.
  • Run gameday at matches including coordinating with gameday production team, overseeing all activities and promotions.
  • Assist with stadium setup and teardown on all match days.
  • Assist with stadium load-in and load-out just before and just after season.
  • Attend Kastles grassroots marketing events, representing the team as required.
  • Other duties as assigned by the Stadium Operations Director, Marketing Director and executive management of the Washington Kastles.

Seasonal position will begin on June 5 and end on August 11. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $500-700 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

All seasonal employees must provide their own computers for use when working with the Washington Kastles.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of professional gameday operations experience do you have?
2. How many years of this experience comes from within the Washington DC metro area?


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Sales & Marketing: Sales & Marketing Management
2017 Merchandise & Marketing Coordinator - Washington Kastles (Washington, DC)

Job Description
Assist Marketing Director with promoting the Washington Kastles and preparation of marketing collateral for the upcoming Kastles season. Research and attend events in the Washington DC area, representing the Kastles. Develop a plan for selling and promotion of team merchandise for sale on website and team store at stadium.

Desired Experience
Candidate should have a marketing, retail and/or events background. Strong organizational skills are a must. Sports and/or tennis background a plus, but not required. Candidate must be able to lift and carry up to 40 pounds.

Responsibilities

  • Develop and execute team’s grassroots marketing plan, including identifying events, working with external organizations and managing staff.
  • Attend community events as a representative of the Kastles.
  • Assist with identifying and executing local marketing partnerships.
  • Research and develop ideas for new Kastles promotions and events.
  • Work with vendors to procure new merchandise including samples and approval.
  • Manage the merchandise inventory.
  • Work with local tennis clubs to manage new merchandise distribution channels.
  • Set up and run Kastles store at Kastles Stadium on match days.
  • Assist with setup and teardown of stadium on match days.
  • Other tasks as required by the senior management of the Washington Kastles.

Seasonal position will begin in April and end on August 11. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation is $500/week on a contract basis.

All seasonal employees must provide their own computers for use when working with the Washington Kastles.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Sales & Marketing: Ticket Sales
2017 Assistant Director of Ticketing & Sales - Washington Kastles (Washington, DC)

Job Description
Assist in directing the ticketing and sales operations for the Washington Kastles. This includes assisting with selling and distribution of tickets, developing enhanced tracking and analytical tools, managing individual and group sales teams and overseeing onsite box office. This position reports to Director of Ticket Sales & Analysis, and supervises the sales department.

Desired Experience
Candidate should have a background in ticketing including working or managing ticket sales/box office for an organization or event. Strong excel and data analysis skills. Ticketmaster experience is a plus.

Responsibilities

  • Manage the group sales department.
  • Record and track group sales commissions.
  • Monitor group sales and update Owner and General Manager weekly.
  • Coordinate with Director of Ticket Sales and Analysis and Community Relations Department to monitor the status of available seats for each match on Ticketmaster.
  • Assist Director with preparing will-call for each match.
  • Assist Director with packaging and mailing season, charity and group tickets.
  • Assist with client database via Salesforce.
  • Assist with invoicing ticket holders.
  • Print, package and mail season tickets, sponsor tickets and group tickets.
  • Assist with daily ticket reporting.
  • Assist with season ticket holder outreach and customer service.
  • Develop new prospects and drive outreach.
  • Oversee charity auction requests and fulfillment.
  • Other tasks as assigned by the Ticketing Director and executive management of the Washington Kastles.

Seasonal position will begin in April and end on August 11. All seasonal positions require a full-time commitment during business hours, and significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $600-800 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

All employees must provide their own computers for use when working with the Washington Kastles.

No phone calls please. EOE.


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