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Current available jobs in Sales & Marketing:

» CRM and Ticket Sales Analyst - USTA National Headquarters (White Plains, NY)
» Jr. Graphic Designer - WTA Tour (St. Petersburg, FL)

Sales & Marketing: Database Marketing/Analytics
CRM and Ticket Sales Analyst - USTA National Headquarters (White Plains, NY)

The CRM and Ticket Sales Analyst is an integral part of the Digital Strategy and Ticketing team.  In this role, he/she will provide key analytical and operational support to the US Open CRM initiatives as well as the US Open ticket sales and digital partnership operations.   Duties include but not limited to:

  •  Manages daily operations and optimization of US Open CRM database; collaborates with CRM software provider to leverage its full capabilities to better understand, service and monetize US Open fans, attendees and related stakeholders
  • Works with Ticketing, Marketing, and Digital Strategy to create customer segmentation models and communication plans for email and mobile campaigns.
  • Analyzes US Open ticket sales data, trends, and develops forecasts; identifies key insights, opportunities and risks and communicates those to key stakeholders
  • Works with 3rd party ticket sales business intelligence vendors to provide holistic reporting to key stakeholders
  • Coordinate sponsor specific digital reporting, identify relevant KPI’s and oversee proper reporting / analysis including web traffic and digital campaign tracking


  • 3+ years in analyst or similar role
  • Bachelor’s Degree required, preferably with coursework in business administration, finance, accounting, and digital marketing
  • Experience in managing CRM programs, CRM data analysis, and developing customer segmentation models.
  • Experience in translating complex data to simplified insights
  • Excellent proficiency in Excel and PowerPoint
  • Ability to handle multi-task in a high-paced environment
  • Strong attention to detail, strong work ethic, proactive self-starter
  • Strong time management, organization skills and outstanding interpersonal skills
  • Sports  or entertainment industry experience preferred

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Sales & Marketing: Graphic Design/Creative Services
Jr. Graphic Designer - WTA Tour (St. Petersburg, FL)

Position Summary:            
Based in St. Petersburg, FL, the Creative Services Junior Graphic Designer is responsible for producing creative materials for the WTA.  Responsibilities include collaborating with and assisting the Graphic Design Team in developing and producing all WTA corporate branding and creative designs, including but not restricted to sales, marketing, digital marketing, communications and advertising content (print, video, and web).

Essential Duties and Responsibilities

  • Design and produce print, video and web materials and original graphics for WTA and its members with emphasis in digital media, web banners, UI/UX, static and animated social graphics, infographics, email newsletters, advertising and marketing campaigns
  • Conceptualize and produce creative designs for WTA campaigns, events, invitations, collateral, presentations and special projects that integrate brand messaging and style guidelines
  • Execute design and production for identity development, corporate collateral, advertising and marketing campaigns that support strategic objectives
  • Blend photography, imagery, charts, text and multimedia elements to create high-impact proposals, presentations and reports
  • Copywriting
  • Animation graphics skills to support digital media team is a plus
  • Implement organizational skills to coordinate multiple graphic projects within scope, quality, time and budget of each project
  • Meet aggressive deadlines for design/production without sacrifice of quality
  • Keeping up to date with industry trends and software

Ideal Experience and Traits

  • Bachelor’s Degree and 1-2 years of relevant work experience. Preferably University Education in Graphic Design, Advertising or similar field
  • Marketing, Advertising, Design Agency, or In-House creative experience
  • Strong experience with business software such as Outlook, Word, PowerPoint and Excel
  • Strong experience in Creative Cloud – Photoshop, Illustrator, InDesign, and After Effects
  • Final Cut Pro or Premiere experience is a plus
  • Basic HTML and CSS knowledge is a plus
  • Superior presentation and written communication skills
  • The ideal candidate will also possess a passion for and understanding of the sport of tennis, related governing bodies and industry stakeholders
  • Strong graphic design understanding of foundation principles (typography, layout, composition, color theory), production and hands-on skills
  • Ability to prioritize tasks, work well under pressure and drive projects
  • Collaborative mindset
  • Detail oriented
  • Excellent analytic and organizational skills
  • Ability to liaise professionally with high profile clientele and league officials
  • Confidentiality

Note: When you apply for this job online, you will be required to answer the following questions:

1. What attracted you to apply for this position?
2. From 1 to 10, how would you rate your level of proficiency in the Adobe Creative Suite (specifically Photoshop, Illustrator, InDesign, and After Effects)?
3. Give an example of a creative project you excelled at?
4. Please submit a link to your portfolio or send a small portfolio attached.
5. Will you be able to provide documentation that you are legally authorized to work in the United States? What type of documentation?
6. What salary range are you looking for?

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