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Current available jobs in Sales & Marketing:


» Membership Marketing Manager - USTA National Headquarter (White Plains, NY)
» Email Analyst - Membership - USTA National Headquarters (White Plains, NY)
» Membership Marketing Strategist - USTA National Headquarters (White Plains, NY)
» 2015 Ticket Sales and Analysis Coordinator - Washington Kastles (Washington, DC)
» 2015 Sponsorship Coordinator - Washington Kastles (Washington, DC)
» 2015 Sales Associates - Washington Kastles (Washington, DC)
» 2015 Marketing Coordinator - Washington Kastles (Washington, DC)
» 2015 Charity Classic Coordinator - Washington Kastles (Washington, DC)



Sales & Marketing: Membership
Membership Marketing Manager - USTA National Headquarter (White Plains, NY)

Responsible for Membership event execution including Member Events and US Open Member Appreciation Day. In addition, responsible for several Membership Marketing programs including FYF acquisition and retention strategy and execution, Membership upgrades, premiums and Organization members. Serve as liaison to Section Membership/Marketing contacts. Reports to Membership Marketing Strategist.Duties include:

  • Plan and execute all aspects of US Open Member Appreciation Day onsite at the US Open for over 6,000 attendees.
  • Manage member events at various tennis tournaments
  • Manage Organizational Membership program including – acquisition and renewal strategies, creative materials development, tracking and analysis, recommendations for further growth/efficiencies, and budget management.
  • Assist Director, Membership with developing and executing Membership marketing initiatives including FYF strategy for acquisition and retention.
  • Manage the Premium strategy for the entire department which spans across Acquisition, Welcome, Upgrades, Member Events and the US Open. Includes setting pricing guidelines, obtaining costs, determining distribution, managing inventory, working with Licensing, approving invoices, monitoring budget areas, and reporting on an as-needed basis.
  • Manage Membership upgrade program across all channels.
  • Manage budgets for US Open, Member Events and Organizational Membership areas

Qualifications/Other:

  • Manage all Membership related communications with Section Membership/Marketing staff.
  • 6-8 years prior experience managing retention programs and conducting retention analysis
  • Strong project management skills
  • Strong engine marketing experience.
  • Direct mail experience.
  • MBA preferred
  • Analytical
  • Strong written and oral communication skills
  • Team oriented

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Sales & Marketing: Membership
Email Analyst - Membership - USTA National Headquarters (White Plains, NY)

Manage and support National and Section level email design, development and deployment in support of the USTA digital and data strategies. Duties include but not limited to:

  • Oversee email template builds, coding and deployment also providing insight re: best practices and industry standards to pre-assigned customers/constituents.
  • Responsible for data pulls, as well as, flowchart development pertaining to assigned constituents.
  • Ensure designated emails set for deployment fall within the parameters of USTA policy and guidelines, as well as, CAN-SPAM and CASL compliant.
  • Interface with USTA national staff, Sections and Districts providing additional support (upon request) such as subject line testing and layout/design recommendations to optimize deliverability.
  • Monitor, track and provide analysis of designated email campaigns devising strategic recommendations re: how to improve levels of engagement and conversion.
  • Manage the USTA email hygiene process through the use of tools offered through existing technology.
  • Work with third party vendor technology and platforms to maximize and optimize email deliverability and engagement.

Qualifications/Other:

  • Bachelor’s Degree
  • 3-5 years work experience
  • HTML (basic), Adobe Dreamweaver and Photoshop (basic) required
  • Campaign management software experience helpful
  • Proficient understanding of email software and databases
  • Attention to detail
  • Good oral and written communication skills
  • Process oriented
  • Analytic - provide insight and recommendations regarding program results and new technology and data collection

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Sales & Marketing: Membership
Membership Marketing Strategist - USTA National Headquarters (White Plains, NY)

Person will be responsible for all individual membership renewal and acquisition campaigns and Welcome mailings, in both direct mail and email channels. Will manage all digital marketing efforts including SEM and web banner testing, etc. efforts, for National and Section Membership initiatives and will also support new product development. Duties include:

  • Manage production of all Membership mailings including the weekly welcome card mailing program, acquisition and renewal efforts. Oversee and manage budgets for Renewals, Acquisition and Welcome.
  • Evaluate and make recommendations on an overall plan by quarter for acquisition and renewals, and once approved, execute against strategy and tactics.
  • Seek cost improvements in current direct mail efforts by optimizing mailing strategies, identifying greater production efficiencies and/or lower costs.
  • Forecast memberships processed based on acquisition and renewal plans Determine if there are opportunities or risks and the resulting budget impact. Should risks occur, create solutions to make up for member count shortfall within existing budget parameters.
  • Provide data and analysis to support ROI analysis related to capital budget requests.
  • Manage new capability and new product development initiatives, including versioning of materials and working with Operations/Ecommerce to ensure that systems are updated to support new initiatives.
  • Create Business Objects reports and analyze data to give greater insights into acquisition and retention opportunities.

Qualifications/Other:

  • 6-8 years prior experience managing retention programs and conducting retention analysis
  • Strong project management skills
  • Strong engine marketing experience.
  • Direct mail experience.
  • MBA preferred
  • Analytical
  • Strong written and oral communication skills
  • Team oriented

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Sales & Marketing: Ticket Operations
2015 Ticket Sales and Analysis Coordinator - Washington Kastles (Washington, DC)

Job Description: Assist with the oversight of ticket sales operations for the Washington Kastles. This includes overseeing selling and distribution of tickets, developing enhanced tracking and analytical tools, managing individual and group sales teams and overseeing onsite box office. This position has significant, daily interaction with Kastles senior staff, including General Manager and Team Ownership, and reports to the Ticketing Director. Will also assist with supervising the ticketing interns.

Desired Experience: Candidate should have an extensive background in ticketing including working or managing ticket sales/box office for an organization or event. Candidate should also have experience leading a sales team and strong data analysis skills. All applicants must be HIGHLY ORGANIZED and work efficiently in a fast-paced environment. Strong Microsoft Excel skills are a must. Previous experience with professional ticketing software highly desired.

Responsibilities:

·       Develop and maintain client database for all new and existing accounts.

·       Generate new business and maintain current clients throughout the season.

·       Create invoices and receipts for all season tickets and group tickets.

·       Pull daily sales data from ticketing system to update all appropriate documents.

·       Work with ticketing system to create and track codes for sales team usage.

·       Monitor ticketing system to ensure seat holds are properly managed and inventory is always available for individual purchase.

·       Maintain daily season ticket renewal tracker and daily ticket dashboard.

·       Create color-coded seating charts as visual aids for each home match.

·       Keep database within ticketing system current with Kastles season ticket holders, charities and groups.

·       Print, package and mail all season tickets, charity tickets, sponsor tickets and group tickets.

·       Work with Public Relations firm to coordinate and distribute media tickets for each game.

·       Distribute and coordinate all necessary parking passes in addition to tickets.

·       Meet with General Manager and Owner on a daily basis to review Ticketmaster status.

Seasonal position will begin on April 6 and end on August 7. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $525-650 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Sales & Marketing: Sponsorship Services/Activation
2015 Sponsorship Coordinator - Washington Kastles (Washington, DC)

Job Description: The position will be primarily responsible for the sponsorship fulfillment, hospitality and activation of the Washington Kastles. The successful candidate will need to assist in maintaining strong relationships with existing corporate partners and developing new corporate partners. This seasonal position reports directly to the General Manager and has significant, near-daily interaction with the Kastles’ Owner and CEO.

Desired Experience:

·       1-3 years of sponsorship sales and activation experience; experience within the sports & entertainment industry preferred.

·       Bachelor’s degree preferred or an equivalent combination of education and experience.

·       An innovative, energetic, independent and self-motivated attitude. Must have the ability to perform in a fast paced environment with demanding timelines and shifting priorities.

·       Excellent communication and organizational skills.

·       Poise and ability to present him or herself well to others.

·       Expert-level knowledge in Microsoft Excel, PowerPoint and Word.

·       Ability to work efficiently in a fast-paced, high-pressure environment on extremely tight deadlines an absolute must.

Responsibilities:

  • Manage the following areas as part of the team’s sponsorship fulfillment: (1) Client hospitality, including catering, (2) Creation and hanging of stadium signage, (3) In-match elements such as PA reads, on-court events and Jumbotron presentations, (4) Sponsor luncheons and events.
  • Ensure that all sponsorship contracts are fulfilled and all sponsor expectations are met and exceeded.
  • Assisting the GM and Owner with sponsorship presentations.
  • Designs customized sponsorship packages in line with the marketing goals and objectives of existing sponsors and prospects. Continuously generates and uncovers potential clients and sales leads.
  • Manages contract administration of sponsorship deals to include issuance, servicing and renewal. Ensures contracts are fully executed and on file.
  • Provides weekly status report on all sales activity both confirmed and projected.
  • Continuously communicates with senior management of sponsors to ensure satisfaction with partnership and value.
  • Responds to call-in requests and handles necessary follow through with potential sponsors.
  • Other tasks as needed and as assigned by the Kastles Owner/CEO and General Manager.

Seasonal position will begin on April 6 and end on August 7. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $525-650 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Sales & Marketing: Ticket Sales
2015 Sales Associates - Washington Kastles (Washington, DC)

Job Description: The main goals of these positions are three-fold:

  • Work as a team to help meet sales targets. This includes making cold calls, being an ambassador of the kastles at various events & assisting with past and current customers with the buying process;
  • Help manage ticketing function processes (taking orders, mailing tickets, keeping diligent records in CRM, etc); and 
  • Canvas the DC Metropolitan business and tennis community to help raise awareness for upcoming season

Desired Experience: While no experience is required (training provided) we are looking for candidates that are problem solvers, have a consistently positive attitude, are able to provided the highest level of customer support & take great pride in being part of a team with one central mission.

Sample Responsibilities:

  • Attend events as part of the Kastles street team and brand ambassadors, including club visits, festivals and other high-profile events around the Washington D.C. area.
  • Work with community ambassador program including communication with 75 local Kastles ambassadors and clubs and distribution of materials.
  • Canvas neighborhoods as part of the Kastles street teams during business hours, nights and weekends, handing out marketing materials, hanging posters and distributing other marketing collateral to assist in generating sales.
  • Assist Kastles grassroots marketing efforts by acting as the Kastles mascot during canvasing efforts and at Kastles events.
  • Assist in the day-to-day organization and maintenance of the Kastles ticketing department.
  • Make daily cold calls to prospective ticket buyers.
  • Assist in the box office on the days of the match

Notes:

  • Internship Dates: May 18 through August 7
  • Internships are paid $420/week, or could be done for college credit.
  • Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. 
  • All internship positions require a full-time commitment during business hours.
  • All interns must provide their own computers for use when working with the Washington Kastles.
  • The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.
  • No phone calls please. EOE.


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Sales & Marketing: Consumer Marketing/Brand Management
2015 Marketing Coordinator - Washington Kastles (Washington, DC)

Job Description: Manage the marketing efforts of the Washington Kastles prior to the World TeamTennis season in July.  Oversee the design of Kastles marketing collateral and team merchandise, work closely with in-house and external designers, order and manage inventory of team merchandise, and assist in supervising marketing interns. Reports to the General Manager and has significant, daily interaction with the Kastles Owner and CEO.

Desired Experience: Candidate must have a minimum 3-5 years of experience in sports marketing. Strong organizational skills are a must. Previous experience in merchandising, supervising a staff and creating marketing collateral highly desired. Experience with Adobe Creative Suite desired, but not required. Ability to work efficiently in a fast-paced, high-pressure environment on extremely tight deadlines an absolute must. Previous experience in professional tennis a plus, but not required.

Responsibilities:

§  Work with design team to develop marketing materials for season including ticket mailers, print ads, post cards, and other promotional materials.

§  Manage inventory of team merchandise and oversee merch stands at Kastles matches supervising Marketing and Merchandise interns. 

§  Work with internal and external graphic designers to design merchandise.

§  Work with vendors to procure new merchandise including samples and approval.

§  Attend events in the community with other Kastles staff as a representative of the Kastles to hand out promotional materials, supervise team mascot appearances, and/orstaff display booths.

§  Other tasks as needed and as assigned by the Kastles Owner/CEO and General Manager.

Seasonal position will begin on April 6 and end on September 4. All seasonal positions require a full-time commitment during business hours. Extensive weekend and evening hours will absolutely be required, including (but not limited to) attendance at all Kastles home matches. Compensation ranges on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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Sales & Marketing: Non-Profit Management
2015 Charity Classic Coordinator - Washington Kastles (Washington, DC)

Job Description: The 4th Annual Washington Kastles Charity Tennis Classic will take place in July 2015. Two teams composed of Republicans, Democrats, Administration, Congress, media, diplomats and Washington Kastles players come together in the innovative and entertaining tennis match to benefit Charity.

With last year's success, we anticipate growth for the event in 2015 and are looking for someone to be an integral part of the team to help manage the overall event process from every angle. The coordinator will work hand in hand with the Washington Kastles front office staff as well as Kimball Stroud to organize crucial aspects of the event.

Skills and Requirements:

  • 2 years experience with focus on government affairs, event planning and/or fundraising.
  • Microsoft office programs specifically Excel, Powerpoint and Word.
  • Previous event experience.
  • Previous experience in marketing and promotions.
  • Experience working with Congressional and/or White House staff.
  • Extremely organized, focused and task oriented.

Responsibilities:

  • Create marketing, promotion and sales plan for selling tickets to the match and attracting sponsors.
  • Communicate with participating Charities and Sponsors on all aspects of event integration.
  • Advertising, e-blasts, contract fulfillment, ticketing, logistics, etc.
  • Secure media partners and convey advertising deliverables to Kastles staff members,
  • Coordinate all event logistics including food and beverage, player uniforms, run of show, Charity check presentations, event signage, PA script, staffing, trophies, pre-match hospitality, etc.
  • Ticket sales initiatives, advertising, sponsor deliverables, etc.

Seasonal position will begin on April 6 and end on August 7. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation ranges from $525-650 per week on a contract basis, is dependent on experience, and will be negotiated on a case-by-case basis.

The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.

No phone calls please. EOE.


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