TICKETING BOX OFFICE INTERN - CONNECTICUT OPEN (NEW HAVEN, CT)
This three month internship offers the unique opportunity to become involved in Ticket & Box Office management and customer service for the Connecticut Open, a large-scale international professional women’s tennis tournament. This position is designed to support the ticket department in day-to-day operations. There are four (4) Ticketing Box Office internship positions available.
The internship will take place at the Connecticut Tennis Center located at 45 Yale Avenue in New Haven, CT.
Tim Curry – Director, Consumer Development & Marketing
Interns for the Connecticut Open will be required to work a minimum of 30 hours per week. As the tournament nears, hours will increase, and evenings and weekends will be required prior to and during the tournament.
Candidates must be able to work the entire duration of the tournament.
SKILLS & QUALIFICATIONS
Student must be pro-active and hard-working, detail-oriented with strong interpersonal skills. Ability to work in a fast-paced, evolving environment, and demonstrate a high level of professionalism.
Strong organizational skills and computer experience with MS Excel, Outlook, Powerpoint, and Word.
Tennis background is a plus, but not required.
Open to undergraduate and graduate level students enrolled at an accredited college or university.
Student must receive academic credit to be eligible and will be required to submit documentation from the college or university.
No financial compensation is available. Housing and transportation are the responsibility of the student.
RESPONSIBILITIES (specific area of focus to be assigned based a tournament needs and intern’s interest and experience)
CALL CENTER. SALES AND SOCIAL MEDIA MONITORING SUPPORT
Handle inbound calls to the tournament box office, providing a high level of customer service to answer questions and facilitate sale of individual session, packages and weeklong tickets.
Monitor tournament’s social media channels for posts related to customer’s concerns and issues.
Assist Box Office Coordinator with renewal outreach.
Compile research to determine potential ticket buyers, marketing partnerships, and group sales opportunities.
Become well versed on Connecticut Open ticket offerings, amenities and events.
BOX OFFICE OPERATIONS
Assist with large direct mailings related to tickets, hospitality and sponsorship services.
Responsible for daily printing and mailing of package and individual session tickets.
Responsible for fulfilment and printing of all ticket requests for sponsors, VIP’s, barters, etc.
Manage all aspects of Box Plaques program including but not limited to organizing identification forms as they are returned, ordering new plaques, executing the hanging of the plaques in stadium, organizing and inventorying at end of tournament.
Inventory ticket office and stadium directional signage and provide new signage needs to Box Office Coordinator
Clean and organize ticket office
Support Guest Services team during the tournament by providing the highest level of customer service to tournament attendees with their questions and concerns.
Assist guests in stadium with locating their seat location prior to the start of each session
Additional responsibilities may include providing support as necessary to Volunteer Department with administrative duties
Work in conjunction with the Ticket Sales & Marketing Coordinator to identify local not-for-profit organizations including schools, community groups, sports teams, etc. for involvement with the tournament (group sales or partnerships)
Research local Military organizations to assist in promoting Military Appreciation Day ticket offer and activities
Actively follow up with organizations and respond in a timely manner to all requests and questions
Maintain accurate databases of prospects and committed organizations
Support the ticket department with additional sales support as needed
Prepare post tournament report and intern manual
For full consideration, applicants must submit: 1) a letter of application, 2) a current resume, and 3) names, titles and contact information for at least two academic and/or professional references. Review of candidates will begin immediately and continue until the position is filled. All applications should be made via teamworkonline.com.
ABOUT THE CONNECTICUT OPEN PRESENTED BY UNITED TECHNOLOGIES
Connecticut Open presented by United Technologies is a women’s-only WTA tournament held at the Connecticut Tennis Center at Yale featuring five different competitions, including WTA qualifying, WTA singles, WTA doubles and PowerShares Men’s Legends. As a not-for-profit 501c3 charitable organization, its mission is to leverage the excitement of world-class women’s tennis to benefit the community and maximize support for women’s, youth and other causes in Connecticut. Owned by the State of Connecticut, the tournament generates $10+ million in regional economic impact. The Connecticut Open is prominently featured domestically through 40+ hours of combined coverage on ESPN2 and ESPN3. The event is also broadcast internationally to 160 countries and delivers more than 15 million viewers worldwide.
EQUAL EMPLOYMENT OPPORTUNITY The Connecticut Open strongly supports equal employment opportunity for all applicants regardless of sex, race, color, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran, or national or ethnic origin; nor does the Connecticut Open discriminate on the basis of sexual orientation or gender identity or expression or any other characteristic protected by state or federal law.
The Connecticut Openpolicy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, special disabled veterans, veterans of the Vietnam era, and other covered veterans.
Mascot - San Diego Aviators (San Diego Aviators, CA)
The San Diego Aviators are looking for a mascot!
Provide entertainment as our mascot, Ace, at all 8 home games and outside community appearances. During games, meet and greet fans, work closely with professional athletes during on-court games, and take pictures with fans to enhance all-around game experience.
? Have and enthusiastic and high energy at all times to keep the entertainment level high.
? Flexibility to work nights and weekends
? Preserve the identity of the mascot without deviating from established
character including: body language/mannerisms, attitude, fan interaction,
and team representation.
? Work well in a team environment.
? Flexible work schedule; must be available some nights and weekends.
? Previous experience as a mascot preferred but with a good attitude, we can teach you!
? Must be in a good physical shape and able to life 50+ pounds.
When you apply for this job online, you will be required to answer the following questions:
1. Have you been a mascot before?
2. Have you ever played tennis?
Sports Media Host - San Diego Aviators (San Diego, CA)
The San Diego Aviators are looking for a sports media host intern for a professional tennis team in San Diego.
You will be hosting an array of events on camera for our social media content, interviewing tennis legends and current professionals. May require travel to OC and Palm Springs a handful of times. Will travel in nationally in July.
Preferably in last year of college or recent graduate in media/journalism/broadcasting. This is a perfect position for someone looking to become a sports host/interviewer. Our company is a start-up but it is growing quickly and this is a great opportunity to excell in your hosting portfolio.
Please attach a picture of yourself in your application.
When you apply for this job online, you will be required to answer the following questions:
1. Do you have any on-camera experience?
2. Do you have knowledge of tennis?
3. Are you able to start working in San Diego immediately? We cannot wait until May
Manager, Marketing - USTA National Headquarters (White Plains, NY)
Manage the development and execution of advertising and marketing initiatives for the US Open. Work as a collaborative partner with Managing Director, Pro Tennis Marketing on all US Open projects. Duties include but not limited to:
Lead the execution of all US Open marketing collateral materials working cross functionally with multiple internal stakeholders
Work with agency and Managing Director, Pro Tennis Marketing to develop US Open advertising campaign and insure all creative meets brand standards
Work with multiple agencies to develop integrated media plan to drive ticket sales and key business objectives in support of the US Open
Collaborate with internal digital teams to enhance digital marketing efforts, including email/CRM strategy, influencer and other social efforts to drive US Open ticket sales and reach new audiences
Manage the development of creative, including print, TV, radio, OOH and digital production including integrated creative strategy customized to various audience segments
Deliver creative and assets for US Open ticket promotions to drive revenue and reach new audiences
Develop and carry out communication plan for US Open Full Series Subscribers
Lead US Open On-Site Research program. Develop surveys with internal groups and manage relationship with research vendor.
Manage the US Open marketing budget in collaboration with the Managing Director, Pro Tennis Marketing.
Approve all internal and external US Open logo usage and layouts including US Open Sponsor creative based upon US Open guidelines.
Work with Managing Director, Pro Tennis Marketing and Strategic Creative Director to lead the development of a US Open design strategy to unify all creative elements and establish guidelines for usage
Develop and execute long term strategy to roll out cohesive US Open branding on site and insure all elements adhere to brand guidelines
Participate in developing and executing marketing initiatives with key departments throughout USTA. Work with internal departments on marketing requests by assisting them in defining their goals and objectives, establishing timelines and financials, managing the creative and approval process with Creative Services and/or external agencies and making recommendations. These initiatives will take place on a project-by-project basis as time and schedule allow.
A minimum of 5 - 7 years’ experience in marketing, advertising, promotions and media planning
Bachelor’s Degree in Marketing or business related
Experience in either consumer package goods and/or sports and entertainment required
2017 Merchandise & Marketing Coordinator - Washington Kastles (Washington, DC)
Job Description Assist Marketing Director with promoting the Washington Kastles and preparation of marketing collateral for the upcoming Kastles season, as well as assisting with the team's social media strategy and execution. Research and attend events in the Washington DC area, representing the Kastles. Develop a plan for selling and promotion of team merchandise for sale on website and team store at stadium.
Desired Experience Candidate should have a marketing, retail and/or events background. Strong organizational skills are a must. Previous professional experience using social media is desired as are strong writing skills. Sports and/or tennis background a plus, but not required. Candidate must be able to lift and carry up to 40 pounds.
Develop and execute team’s grassroots marketing plan, including identifying events, working with external organizations and managing staff.
Attend community events as a representative of the Kastles.
Assist with identifying and executing local marketing partnerships.
Research and develop ideas for new Kastles promotions and events.
Assist with creating and executing the team's social media programs and strategy.
Work with vendors to procure new merchandise including samples and approval.
Manage the merchandise inventory.
Work with local tennis clubs to manage new merchandise distribution channels.
Set up and run Kastles store at Kastles Stadium on match days.
Assist with setup and teardown of stadium on match days.
Other tasks as required by the senior management of the Washington Kastles.
Seasonal position will begin in April and end on August 11. All seasonal positions require a full-time commitment during business hours. Significant weekend and evening hours will also be required, including attendance at all Kastles home matches. Compensation is $500/week on a contract basis.
All seasonal employees must provide their own computers for use when working with the Washington Kastles.
The Kastles are accepting and reviewing applications on a rolling basis. Applications will be reviewed and decided upon as they are received.